Resort Director of Engineering & Facilites

Valor Hospitality Partners•Rising Fawn, GA

About The Position

The Resort Director of Engineering & Facilities provides strategic leadership and oversight for the maintenance, safety, preservation, and engineering operations of resort-owned facilities, infrastructure, building systems, and assets across the McLemore resort campus. The role protects and enhances physical assets while ensuring they are safe, reliable, efficient, well maintained, and aligned with the standards of a luxury destination resort. Reporting to the Cloudland General Manager and serving on the resort leadership team, the Director oversees maintenance operations, capital planning, utility management, risk mitigation, regulatory compliance, contractors, and engineering team development. The role partners with resort leadership and department heads to maintain asset quality, minimize operational disruptions, manage costs, plan for capital needs, and support an excellent guest and owner experience. McLemore is a mid-sized luxury golf resort comprising a full-service hotel, private and rental residences, restaurants and food-and-beverage outlets, spa and wellness facilities, retail operations, event facilities, and other amenities. The position covers engineering and facilities throughout the resort campus, excluding golf course maintenance, agronomy operations, and golf irrigation systems.

Requirements

Minimum 5–10 years of progressive engineering, facilities, or property maintenance leadership experience.
Minimum 5 years of senior-level management experience within a hotel, resort, mixed-use, residential, or hospitality environment.
Experience leading capital improvement projects and multi-building facilities operations.
Strong knowledge of hotel, resort, residential, and commercial facility operations.
Comprehensive understanding of HVAC, plumbing, electrical, mechanical, structural, fire protection, and life-safety systems.
Demonstrated experience managing facilities across multiple asset types, including hospitality and residential properties.
Strong financial acumen and experience managing operating budgets and capital projects.
Ability to analyze technical problems and determine practical, cost-effective solutions.
Knowledge of applicable building codes, regulatory requirements, and safety standards.
Excellent project management, organizational, and prioritization skills.
Strong leadership capability and ability to build and develop high-performing teams.
Exceptional communication and relationship-building skills.
Ability to manage multiple projects and priorities in a fast-paced resort environment.
Proficiency with computerized maintenance management systems (CMMS), Microsoft Office, and facility-management technology.
Ability to lift, push, pull, and carry up to 50 pounds occasionally; walk frequently throughout the resort campus and residential areas; climb ladders and access mechanical spaces; and regularly bend, kneel, crouch, and stand.
Ability to respond to facility emergencies outside normal business hours when necessary.

Nice To Haves

Bachelor’s degree in Engineering, Facilities Management, Construction Management, Business Administration, or a related field preferred.
Professional certifications such as Certified Facilities Manager (CFM), Facilities Management Professional (FMP), Certified Hotel Administrator (CHA), or similar credentials are desirable.
Luxury resort or destination resort experience strongly preferred.
Experience with Quore, PEP, Micros, and IT preferred.
Hilton Quality Assurance and Ecosure experience preferred.

Responsibilities

Lead, develop, coach, and manage engineering and facilities personnel; set departmental objectives, service standards, performance expectations, and accountability measures.
Recruit, train, schedule, mentor, and evaluate team members; develop succession plans and technical training; establish staffing and coverage plans for resort operations and emergencies.
Foster a culture of safety, accountability, professionalism, responsiveness, hospitality, and continuous improvement, and maintain a visible leadership presence across the resort.
Direct preventive and predictive maintenance, repairs, and engineering operations across the resort.
Ensure reliable and efficient operation of HVAC, electrical, plumbing, mechanical, structural, fire protection, life-safety, building automation, communications, and other facility systems.
Maintain buildings, roads and non-golf infrastructure, exterior lighting, drainage, utilities, support facilities, residential assets, and other property components in scope.
Develop and maintain preventive-maintenance programs and oversee the computerized maintenance management system, including work-order prioritization, assignment, documentation, and completion.
Set response and completion standards for emergency, urgent, guest-impacting, and routine maintenance requests; analyze work-order history and equipment failures to resolve recurring issues.
Prioritize and deploy resources for emergencies and operational or guest-impacting conditions, and coordinate departmental coverage and on-call response.
Maintain asset inventories and condition assessments; develop lifecycle replacement schedules and multi-year repair and replacement strategies for major facility systems.
Conduct property-condition inspections, identify deterioration and infrastructure vulnerabilities, and maintain equipment histories, warranties, manuals, drawings, inspection records, and other asset documentation.
Develop and maintain a rolling three-to-five-year capital plan for asset preservation, equipment replacement, infrastructure, renovations, modernization, energy efficiency, and operational improvements.
Develop capital project scopes, preliminary budgets, schedules, bid requirements, and recommendations; present capital priorities to the General Manager and executive leadership.
Coordinate bidding, contractor selection, contract administration, and project execution; oversee construction, renovation, infrastructure, and improvement projects through completion.
Monitor capital expenditures against approved scope, schedule, and budget; ensure projects meet applicable codes, regulations, resort standards, design requirements, and safety expectations.
Manage project turnover, commissioning, warranties, training, documentation, and closeout; prioritize deferred-maintenance investments based on safety, reliability, guest impact, operational importance, asset protection, and financial considerations.
Develop and manage departmental operating and capital budgets; monitor labor, repairs and maintenance, supplies, utilities, service contracts, and other expenses against budget.
Forecast major maintenance and repair expenses, proactively communicate potential variances, and review and approve purchases, service agreements, contracts, and vendor expenditures within established authority.
Identify operating efficiencies and cost reductions without compromising guest experience, safety, reliability, or asset quality; manage utility consumption and develop energy and water conservation initiatives.
Evaluate repair-versus-replacement decisions using reliability, lifecycle costs, capital requirements, and long-term asset needs; maintain inventory and purchasing controls for critical parts, supplies, and equipment.
Ensure compliance with local, state, federal, OSHA, environmental, and life-safety requirements; keep fire and life-safety systems operational and conduct inspections, audits, and preventative testing.
Develop engineering and facilities emergency-response and business-continuity procedures; maintain permits, certifications, compliance records, and other required documentation.
Select, negotiate with, and manage vendors, contractors, consultants, and service providers; monitor performance and compliance with resort standards, safety requirements, and contract obligations.
Manage service agreements, warranties, inspections, and preventive-maintenance contracts; coordinate specialized repairs and technical services when internal resources are insufficient.
Oversee engineering and maintenance services for resort-managed rental residences and other residential assets in scope; establish property-condition and preventive-maintenance standards.
Coordinate residential maintenance access and scheduling to minimize disruption; document repairs, work performed, responsibilities, and associated costs; partner with residential operations, rental management, housekeeping, and guest services.
Ensure facilities consistently support the resort’s luxury positioning and guest experience; proactively identify and resolve conditions affecting guests or owners and respond professionally to their engineering concerns.
Ensure accommodations, rental homes, restaurants, public areas, amenities, and support facilities meet resort standards; coordinate work to minimize guest and resident disruption and ensure professional conduct in guest-facing areas.
Maintain maintenance, inspection, asset, project, warranty, compliance, equipment, drawing, manual, and vendor records; prepare reports, forecasts, analyses, and capital-planning documents.
Use CMMS and facility-management technology to monitor maintenance, performance, trends, and asset history; communicate significant failures, safety concerns, operational risks, capital needs, and guest-impacting issues to the General Manager and resort leadership.
Participate on the resort leadership team and serve in Manager-on-Duty or other resort leadership functions as assigned.