Manager - Portfolio Manager

American Express•Phoenix, AZ
•$103,750 - $174,750

About The Position

The Portfolio Manager supports the Enterprise Cloud portfolio and reports to the Director – Portfolio Management. The role works with senior Technology leaders to manage the Operating Expense plan, with a strategic focus on expense optimization. The successful candidate brings deep Opex analytics and financial management experience, attention to detail, executive presentation experience, and the ability to build positive relationships with the team and partners. The role calls for strong organization, communication and storytelling skills, a bias toward action, and comfort challenging the status quo in a fast-paced environment. At American Express, colleagues work within a culture shaped by a long history of innovation, shared values, and Leadership Behaviors, with a commitment to customers, communities, and colleagues. The company describes its support as including opportunities to learn new skills, develop as a leader, and grow a career. Work arrangements may be onsite, hybrid, or virtual depending on the role and business needs.

Requirements

  • Bachelor's degree.
  • Data analytics and financial modeling skills.
  • At least 5 years of Portfolio or Program Management experience in a large technology organization.
  • Ability to execute and maintain high performance under tight timelines.
  • Ability to work collaboratively with and through others as a team player.

Nice To Haves

  • Excellent written and verbal communication skills.
  • Advanced or expert Excel, PowerPoint, and visual presentation skills.
  • Problem-solving and root-cause identification skills.
  • Cloud technology knowledge.
  • Financial modeling and analysis literacy, including ability to connect strategy to financial results.
  • Ability to build relationships and inspire others.
  • Ability to influence others toward a common vision or goal.
  • Flexibility and adaptability, including ability to work in ambiguous situations.
  • Strong organization and a natural inclination for planning strategy and tactics.

Responsibilities

  • Partner with the Portfolio Director, team, and partners to define, plan, and build the Enterprise Cloud technology Opex portfolio.
  • Manage day-to-day portfolio activities, including resourcing, financial modeling, data trending, and risk and opportunity identification.
  • Own the management of financial and operational outcomes across the portfolio, gather status updates, and escalate delivery risks when needed.
  • Build partnerships with technology, finance, and business stakeholders to maintain and deliver against technology roadmaps.
  • Develop recommendations by connecting information across conversations, workstreams, and data, and synthesizing feedback.
  • Enable executive leadership decision-making by developing and presenting metrics and insights covering operations, delivery, finance, and business.
  • Collaborate with stakeholder teams to identify and manage milestones and the overall plan.
  • Promote awareness and transparency by keeping stakeholders informed of key decisions and relevant timelines.
  • Support the development of change management initiatives, implementation strategy, and enabling tools and processes.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% company match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model, with hybrid, onsite, or virtual arrangements depending on role and business need
  • More than 20 weeks of paid parental leave for all parents, regardless of gender, for pregnancy, adoption, or surrogacy
  • Free access to global onsite wellness centers staffed with nurses and doctors, depending on location
  • Free and confidential counseling support through the Healthy Minds program
  • Career development and training opportunities
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