Facilities Manager

TheatreSquared • Fayetteville, AR

3d • Onsite

About The Position

TheatreSquared seeks a knowledgeable, resourceful, and motivated Facilities Manager to oversee maintenance, upkeep, and general operation of its facilities. The role helps ensure that the organization’s building, equipment, and infrastructure remain safe, functional, well-maintained, and ready to support daily operations, performances, events, and artistic programming.

The facilities include a 50,000-square-foot campus with two performance spaces, a three-level commons with lobby, café, and event space, outdoor spaces, production workshops, administrative offices, and eight guest artist apartments. TheatreSquared also maintains a small fleet of vehicles, offsite rental apartments, and offsite storage facilities.

Reporting to the Director of Production and Operations, the Facilities Manager is the primary resource for building maintenance. The role calls for broad practical knowledge of commercial building systems, including HVAC, electrical, plumbing, mechanical equipment, and general repairs. The manager assesses maintenance concerns, performs appropriate repairs within their knowledge and abilities, and identifies when qualified contractors or service providers are needed.

The position establishes and maintains systems for preventive maintenance, work orders, equipment records, inspections, and facility documentation. It takes a proactive approach to identifying needs, anticipating problems, communicating concerns, and recommending practical solutions that support the long-term care of the facilities. The manager also provides day-to-day guidance and supervision to a small Facilities support staff.

This is a full-time, salaried, exempt position that is primarily on-site and works collaboratively with organizational leadership and departments across TheatreSquared. Occasional evening and weekend availability, including responding to urgent or emergency facility needs, is required.

Requirements

• At least three years of relevant experience in commercial building maintenance, facilities operations, property maintenance, or a related field is preferred; theatrical technical direction may also be considered. A combination of professional experience, specialized training, and education will be considered.
• Broad working knowledge of HVAC, electrical, plumbing, mechanical systems, and general building maintenance, including the ability to troubleshoot common issues, perform appropriate repairs, and recognize when specialized assistance is necessary.
• Strong mechanical aptitude and practical problem-solving skills, including the ability to assess maintenance concerns and develop effective, reasonable solutions.
• Excellent organizational skills, including maintaining accurate maintenance records, coordinating schedules, tracking projects, and managing multiple priorities.
• Demonstrated ability to supervise, guide, and coordinate others while promoting accountability, teamwork, and safe work practices.
• Ability to work independently, take initiative, exercise sound judgment, and communicate effectively with colleagues, leadership, and outside service providers.
• Commitment to preventive maintenance, workplace safety, responsible resource management, and maintaining a clean, functional, and welcoming facility.
• Ability to perform physical activities reasonably associated with building maintenance, including standing, walking, bending, climbing ladders, moving equipment, and lifting materials, with or without reasonable accommodation.
• Willingness to work outdoors in seasonal and weather conditions to manage property operations and respond to facilities emergencies.
• Willingness to work occasional evenings and weekends and respond to urgent or emergency facility needs as reasonably required.
• Genuine appreciation for live, professional theatre and commitment to TheatreSquared’s mission.

Nice To Haves

• Experience with commercial HVAC systems, including troubleshooting, maintenance, and building controls; strongly preferred but not required.
• Experience with a computerized maintenance management system (CMMS) or similar maintenance tracking tools.
• Previous OSHA training and certification.
• Experience coordinating contractors, vendors, maintenance projects, or facility improvements.
• Background in theatrical technical direction may be considered.

Responsibilities

• Oversee general maintenance, repair, and upkeep of facilities and grounds, including HVAC, electrical, plumbing, irrigation, mechanical systems, doors, lighting, fixtures, fire safety systems, and other building infrastructure.
• Assess maintenance concerns, troubleshoot issues, perform repairs within the scope of the position’s knowledge and abilities, and coordinate qualified contractors when specialized expertise is required.
• Track automated HVAC systems daily, including thermostat setpoints, hot- and cold-side valve actuators, and chilled-water system activity.
• Conduct regular walkthroughs of the building and grounds to confirm they are clean, tidy, and in working order.
• Develop, coordinate, and maintain preventive maintenance practices for the reliability, safety, cleanliness, and longevity of buildings, grounds, systems, and equipment.
• Monitor facility conditions, schedule routine maintenance and inspections, identify developing concerns, and recommend repairs or improvements.
• Maintain systems for tracking work orders, maintenance activities, equipment records, service schedules, inspections, contractor information, and facility-related projects.
• Use maintenance management tools and technology to maintain accurate documentation, timely follow-up, and clear communication of priorities.
• Supervise, guide, and support assigned Facilities personnel, including custodial staff and a full-time Operations Technician; coordinate assignments, establish priorities, monitor progress, and promote accountability, teamwork, and safe work practices.
• Collaborate with the Director of Production and Operations on staffing needs, performance expectations, and departmental priorities.
• Identify when outside expertise is needed and coordinate contractors, service providers, and vendors, including estimates, scheduling, project expectations, progress monitoring, and completion within organizational approval processes.
• Coordinate and support assigned building maintenance projects, repairs, and improvements; assess needs, identify resources, organize project activities, and recommend facility priorities and improvements to leadership.
• Collaborate with TheatreSquared departments on maintenance needs related to the Commons café and bar, special events, guest artist housing, and production activities, while retaining primary responsibility for building maintenance and facility operations.
• Support a safe, functional, and well-maintained environment for employees, guest artists, patrons, and visitors; identify hazards and maintenance concerns, communicate observations, and coordinate corrective action within assigned responsibilities.
• Assist with required facility inspections and applicable building and life-safety requirements.
• Work collaboratively with leadership and colleagues on operational needs and facility-related responsibilities and special projects; perform other duties assigned by the Director of Production and Operations or executive leadership.

Benefits

• Employer-supported health insurance plans
• Employer-supported dental insurance plans
• Employer-supported vision insurance plans
• Generous paid time off
• Paid holidays
• Paid parental leave
• Employer-paid short-term disability coverage
• Basic life insurance
• Opportunity to participate in the organization’s 401(k) retirement plan after meeting applicable eligibility requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed