Facilities Manager

Cushman & Wakefield•Boise, ID

About The Position

The Facilities Manager provides leadership and management for the facilities organization at a specific location, group of buildings, or campus. The role implements policies, procedures, programs, and workplace services to maintain well-managed buildings, while responding to tenant needs and supporting environmental health and safety and quality programs in coordination with client objectives. The manager coordinates activities, finances, vendors, and staffing to meet current and future facility needs. The position oversees facility operations and maintenance, contracts, tenant service, compliance documentation, financial planning, capital planning, personnel, and vendor insurance requirements. It requires a bachelor’s degree in a related field and 5–7 years of commercial high-rise, campus, or property portfolio management experience. The job operates in a professional office environment and may involve travel between properties in varying weather conditions.

Requirements

  • Bachelor’s degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration.
  • A minimum of 5–7 years of commercial high-rise, campus environment, and/or property portfolio management experience.
  • Ability to read and understand construction specifications and blueprints.
  • Proficiency in understanding management agreements and contract language.
  • Strong computer and systems knowledge, including Microsoft Word, Excel, and PowerPoint.
  • Strong financial management discipline, including financial tracking, budgeting, and forecasting.
  • Knowledge of financial systems.
  • Skill in maintaining and monitoring Building Management Systems.
  • Key competencies include oral and written communication, technical proficiency, problem solving and analysis, leadership, teamwork, relationship management, and financial management.

Nice To Haves

  • Experience in leasing, construction, engineering, and all facets of property operation and building management.
  • Experience with critical system environments.
  • Experience developing and implementing programs to reduce cost inefficiencies.
  • CMMS/Work Order Management experience.
  • Certified Facility Manager (CFM), IFMA, or BOMA industry certifications are recommended; other engineering, business, or technical training or certifications are preferred.
  • Knowledge of Yardi is a plus.

Responsibilities

  • Oversee day-to-day facility or campus operations, including custodial, life-safety, engineering, site services, and general maintenance, in accordance with company policies and client directives.
  • Manage contracts, ensure regular reviews and competitive bidding as required, and verify invoices against contract pricing.
  • Supervise maintenance programs for the interior and exterior condition and appearance of properties.
  • Respond promptly to tenant and occupant requests and oversee programs that assess needs and resolve issues in accordance with contract scope and service-level agreements.
  • Ensure site-specific documentation and reports are accurate and completed on time, including compliance, safety, operating, maintenance, financial, vendor, and property-condition records.
  • Prepare, review, and provide initial approval for budgets, financial reports, contracts, expenditures, and purchase orders related to the facility or complex.
  • Coordinate preparation and publication of the annual budget, quarterly reforecast, and business plans.
  • Assist with capital budgets, including a five-year plan for maintenance, facility improvements, and cost-reduction initiatives.
  • Collect, analyze, and report statistical data to assess facility management objectives.
  • Hire, train, and motivate facility personnel; maintain positive staff relations; and conduct or approve staff performance evaluations.
  • Maintain thorough familiarity with the management contract and its requirements.
  • Monitor tenant and vendor compliance with insurance requirements and coordinate claims as needed.

Benefits

  • Eligible employees may enroll in health insurance.
  • Eligible employees may enroll in vision insurance.
  • Eligible employees may enroll in dental insurance.
  • Flexible spending accounts and health savings accounts are generally included among available benefit programs.
  • Retirement savings plans are generally included among available benefit programs.
  • Life insurance and disability insurance programs are generally included among available benefit programs.
  • Paid and unpaid time away from work.
  • Competitive pay.
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