Facilities Manager

Cushman & Wakefield • Boston, MA

9d

About The Position

The Facilities Manager oversees day-to-day facility or campus operations, including custodial services, life safety, engineering, site services, and general maintenance, in accordance with company policies and client directives. The role manages vendor and service contracts, monitors property maintenance, responds to tenant and occupant requests, and ensures service delivery meets contract scope and Service Level Agreements.

The manager maintains accurate, timely site documentation and reports; prepares and reviews budgets, financial reports, contracts, expenditures, and purchase orders; coordinates annual budgets, quarterly reforecasts, and business plans; and contributes to capital budgets and five-year maintenance and improvement plans. The position also analyzes facility data, hires and develops facility personnel, maintains staff relations, and ensures tenants and vendors meet insurance requirements while coordinating claims as needed.

The work is performed in a professional office environment using standard office equipment. Travel between properties may be required, including outdoors in varying weather conditions. The posted compensation range is $110,500 to $130,000. Cushman & Wakefield offers eligible employees access to a variety of benefit programs and competitive pay.

Requirements

• Bachelor’s degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration.
• A minimum of 5–7 years of commercial high-rise, campus environment, and/or property portfolio management experience.
• Ability to read and understand construction specifications and blueprints.
• Proficiency in understanding management agreements and contract language.
• Strong computer and systems knowledge, including Microsoft Word, Excel, and PowerPoint.
• Strong financial management skills, including financial tracking, budgeting, and forecasting.
• Knowledge of financial systems.
• Skill in maintaining and monitoring Building Management Systems.

Nice To Haves

• Experience in leasing, construction, engineering, and all facets of property operation and building management.
• Experience with critical system environments.
• Experience developing and implementing programs to reduce cost inefficiencies.
• CMMS/Work Order Management experience.
• Certified Facility Manager (CFM), IFMA, or BOMA industry certifications are recommended; other engineering, business, or technical training or certifications are preferred.
• Knowledge of Yardi is a plus.

Responsibilities

• Oversee day-to-day facility or campus operations, including custodial, life-safety, engineering, site services, and general maintenance, in accordance with company policies and client directives.
• Manage contracts, ensuring regular review and competitive bidding as required, and verify that invoices align with contract pricing.
• Supervise maintenance programs for the interior and exterior conditions and appearance of properties.
• Respond promptly to tenant and occupant requests and oversee ongoing service programs to assess needs and resolve problems in accordance with contract scope and Service Level Agreements.
• Ensure site-specific documentation and reports are accurate and completed on time.
• Prepare, review, and provide initial approval, as needed, for budgets, financial reports, contracts, expenditures, and purchase orders related to facilities or complexes.
• Coordinate preparation and publication of annual budgets, quarterly reforecasts, and business plans.
• Assist with capital budgets, including a five-year plan for maintenance, facility improvements, and cost-reduction initiatives.
• Collect, analyze, and report statistical data to assess facility management objectives.
• Hire, train, and motivate facility personnel; maintain positive staff relations; and conduct or approve staff performance evaluations.
• Maintain thorough familiarity with the management contract and its requirements.
• Monitor tenant and vendor compliance with insurance requirements and coordinate claims as required.

Benefits

• Eligible employees may enroll in health insurance, vision insurance, and dental insurance programs.
• Flexible spending accounts and health savings accounts.
• Retirement savings plans.
• Life and disability insurance programs.
• Paid and unpaid time away from work.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level