Facilities Manager

Raising Cane's•San Diego, CA

52d•$115,000 - $145,000•Remote

About The Position

The Facilities Manager is responsible for planning, organizing, executing, and communicating service-related activities within their assigned region. This role serves as a key liaison between Restaurant Support Office (RSO) partners, Operators, and service provides to ensure facilities programs are effectively executed, company assets are maintained, and brand standards are upheld. The Facilities Manager provides field leadership, drives continuous improvement initiatives, and supports all aspects of facilities management.

Requirements

5+ years of facilities management experience within the Restaurant, grocery store, or related industries
Bachelor's degree in Business Administration or a related field, or equivalent facilities management experience
Knowledge of HVAC and mechanical systems, refrigeration, plumbing, electrical systems, kitchen equipment, general maintenance contracting, and beverage/CO2 systems
Proficient in Microsoft Office, including Excel, PowerPoint, Project, Outlook, and Word
Strong organizational, analytical, and problem solving skills with the ability to manage multiple priorities and evaluate results in a fast-paced environment
Excellent written and verbal communication skills with the ability to build effective relationships and collaborate across all levels of the organization
Self-motivated, adaptable, and able to work effectively both independently and in environments with changing priorities and ambiguity
Flexibility to work a variable schedule, including weekends, holidays, early mornings, evenings, and on-call support for urgent facilities-related issues as needed

Nice To Haves

Blueprint reading experience
Advanced experience utilizing a CMMS platform
Experience supporting multi-unit operations

Responsibilities

Manage field-based facilities support, local strategies, and service provider performance to maintain brand standards and maximize the lifecycle of company assets
Serve as the primary escalation point for facilities-related emergencies and operational issues, providing on-call support as needed
Lead the implementation and communication of facilities programs, initiatives, and strategic priorities
Partner with cross-functional teams to support business initiatives, continuous improvement efforts, research activities, and change management processes
Conduct site assessments, property inspections, and equipment evaluations to ensure facilities meet Raising Cane’s standards and identify future maintenance and capital needs
Manage service provider relationships, contracts, and performance scorecards, and competitive bid processes to ensure quality service and overall value
Develop and execute project scopes, RFPs, and capital improvement plans in partnership with Operations and Business Unit leadership
Oversee building repairs, equipment installations, warranty walkthroughs, property improvements, and project execution from planning through completion
Manage work order workflows, review service quality and performance metrics, and ensure timely resolution of facilities-related requests
Coach and support Crew on facilities-related processes, tools, and best practices and maintain accurate administrative records, including expense reports and supporting documentation