Facilities Manager
About The Position
The Facilities Manager provides site and customer oversight, maintenance support, and management for a data center and/or campus. The role maintains mechanical, electrical, and IT systems in support of customers and provides coordinated direction for data center repairs, changes, installations, and expansions. It also oversees campus landscaping and irrigation, and reviews, approves, and processes site financial and accounts-payable activity. The Facilities Manager schedules and manages Data Center Support Technicians, Building Engineers, and contractors, and may directly supervise the Data Center Support Technician team. The position reports to the Director or VP of Operations and provides 24x7x365 on-call support to maintain continuous operations.
Requirements
- At least 5 years of experience in a data center environment.
- At least 5 years of experience related to commercial facilities and supporting-system management.
- Experience with building automation systems, implementation, and management.
- High school diploma or GED required.
- Comprehensive knowledge of electrical, mechanical, industrial HVAC, and plumbing systems.
- Strong team management, coaching, and leadership abilities.
- Understanding of data center best practices and ASRHAE standards.
- Knowledge of building system design, fire prevention and monitoring systems, electrical distribution, and HVAC systems.
- Excellent customer service skills.
- Strong interpersonal communication skills.
- Ability to make decisions by applying procedures and company policies to achieve results and deadlines.
- Comprehensive knowledge of Office software packages.
- Ability to read complex building drawings and schematics.
- Ability to evaluate project importance and urgency based on cost, risk, and safety.
- Physical ability to stoop, stand, walk, climb stairs and ladders, and lift or carry loads of up to 50 pounds.
Nice To Haves
- Bachelor’s degree and/or professional certifications in a related field.
- Abilities in AutoCAD and/or Visio.
Responsibilities
- Maintain 100% availability in the colocation data center within the critical facility.
- Supervise Data Center Support Technicians, contractors, and/or Building Engineers; manage staff schedules, training, preparedness, and development.
- Manage operation and maintenance of environmental and power systems to ensure availability to data center floors, including building management system control and coordination with contractors.
- Provide customer support and maintain customer satisfaction.
- Estimate time and materials required for repairs and new projects.
- Contribute to creating, tracking, and maintaining the facility operating budget.
- Review, code, and approve site accounts-payable activity; may also review and approve customer charges for the facility.
- Direct, oversee, supervise, and inspect work performed by outside contractors.
- Provide 24x7x365 on-call support for continuous operations.
- Manage contracts, procedures, and service agreements to ensure compliance.
- Manage maintenance work-order and asset-tracking software, including uploading new work orders and processes as required.
- Ensure operating parameters, maintenance schedules, and procedures are followed and refined as necessary.
- Maintain site drawings, project documentation, and space planning.
- Comply with applicable codes, regulations, governmental-agency requirements, and company directives related to building operations, physical security, and work safety.
- Control the building management system and coordinate with controls contractors.
- Document and track root causes of problems and malfunctions, taking corrective action and implementing process improvements as needed.
- Communicate complex technical information to people with varying levels of technical knowledge.
- Increase efficiency and maintain reliability of mechanical and electrical systems.
- Perform risk analysis and develop scopes of work for preventative maintenance and resolution needs involving building and facility equipment.
- Communicate daily with visitors, vendors, contractors, customers, and management.
- Maintain the data center campus landscape and irrigation.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
