Facilities Manager

Topgolf•Saint Louis, MO

About The Position

The Facilities Manager leads the Facilities team in maintaining and improving all aspects of a Topgolf venue, including the game system and entertainment technology, HVAC, electrical, plumbing, building systems, and grounds. The role is responsible for keeping the venue safe, functional, and visually excellent, and for hiring, scheduling, developing, and building a strong team. The manager oversees department budgets, inventory, vendor relationships, and regulatory compliance. This is a guest-facing leadership position in a high-energy, high-volume venue. It requires a flexible schedule that includes evenings, weekends, and holidays, as well as availability for extended hours during peak periods, special events, and high-volume seasons. The role emphasizes proactive maintenance and ownership of the venue’s physical environment.

Requirements

3+ years of facilities management experience for a large or multi-unit venue.
A certificate and two years of documentable HVAC or electrical journeyman-level experience.
Knowledge of welding, soldering, building maintenance, construction, and mechanical/electrical repair.
High school diploma or equivalent.
Clean driving record.
Excellent communication, time management, and organizational skills.
Availability to work varied shifts, including evenings, weekends, and holidays.
Must be at least 21 years of age where required by state or local law.

Nice To Haves

Experience building and leading a team is highly preferred.

Responsibilities

Coach, develop, and engage Facilities Team members and Porters.
Ensure team members are trained, equipped, and held to high standards; delegate tasks and follow up on timely, quality completion.
Build a team culture of pride, ownership, and proactive problem solving.
Oversee maintenance, repair, and replacement of venue equipment, systems, and infrastructure.
Monitor the operation and proper use of equipment, building systems, and technology.
Manage spare parts, maintenance supplies, and equipment inventory.
Collaborate with Operations on building and grounds maintenance priorities.
Control department budgets and spending, with accountability for fiscal performance.
Maintain safety, health, and environmental policies and procedures, and ensure compliance with city, county, state, and federal maintenance regulations.
Maintain a clean driving record and manage vendor relationships.
Identify and address maintenance issues proactively before they affect guests or team members.
Ensure facilities standards support the guest experience and demonstrate Topgolf’s core values.
Monitor maintenance metrics, hold team members accountable for quality and completion standards, and follow through on commitments.
Create efficient maintenance schedules, anticipate bottlenecks and failures, and balance preventive maintenance with reactive repairs.