Facilities Manager

P1 Service LLC•Kansas City, MO

About The Position

P1 Service, LLC., part of the BCTS family of facility solutions providers, is seeking a Facilities Manager for its Facility Maintenance Operations team. The role manages and coordinates maintenance, repairs, and facility improvements for the City of Kansas City, Missouri Parking Services contracted garages. The Facilities Manager serves as the primary liaison between P1 Service, City representatives, and third-party contractors to keep facilities safe, reliable, compliant, and cost-effective. The position monitors assigned parking garages through inspections, preventive maintenance oversight, contractor management, and regular communication with City representatives. It identifies maintenance and repair needs proactively and ensures approved work is completed in line with contractual requirements, approved scopes, budgets, schedules, and City expectations. This is a full-time position with on-call hours and extensive local travel to worksites, client locations, and project sites. A valid driver's license meeting P1 Service requirements and reliable transportation are required.

Requirements

High school diploma or GED equivalent.
1–5 years of experience in facilities management, building operations, maintenance management, construction management, or a related field.
Experience managing contractors, maintenance projects, and budgets.
Experience reviewing invoices, purchase orders, and financial reports.
Working knowledge of commercial building systems and infrastructure.
Strong verbal and written communication skills.
Proficiency with Microsoft Office Suite, particularly Excel.
Attention to detail and ability to document processes, procedures, and incidents related to the position.
Ability to satisfactorily pass a criminal background check and drug screen.
Ability to obtain and maintain required safety certifications.
Background check clearance for secure facility access.
Physical ability to safely perform job functions in various work environments.
English fluency to perform essential job functions, including customer consultations, team collaboration, and documentation.
Extensive local travel to worksites, client locations, and project sites.
Valid driver's license meeting P1 Service requirements and reliable transportation.

Nice To Haves

Valid trade license in a relevant discipline, such as HVAC, electrical, plumbing, or mechanical systems.
Trade-specific certifications relevant to area of expertise.
Proficiency in a computerized maintenance management system (CMMS) for maintenance operations and reporting.
Experience in municipal or public-sector environments.
Experience managing parking structures or multi-site facilities.
Excellent verbal and written communication skills.

Responsibilities

Manage, document, evaluate, and continuously improve preventive and proactive maintenance programs for assigned parking facilities.
Conduct and document routine and as-needed inspections to identify maintenance, safety, appearance, operational, and facility-condition concerns.
Create, schedule, and track maintenance work orders and projects, coordinating work to minimize disruption to parking operations.
Verify the completion and quality of services performed by contractors and service providers.
Maintain retrievable records of inspections, work orders, maintenance activities, repairs, contractor performance, corrective actions, and project status in approved account management systems.
Maintain current subcontractor and service-provider information, including services, supported locations, contract terms, key contacts, and renewal dates.
Monitor contractor performance, quality, responsiveness, and safety compliance.
Identify facility deficiencies and repair needs; develop scopes, obtain quotations, present recommendations and costs to City representatives, and secure required approvals before work or expenditures begin.
Create and manage jobs in company work-order and financial systems; schedule and coordinate repairs with contractors and City representatives.
Monitor project execution for safety, quality, and schedule compliance.
Identify opportunities for P1 Service to perform maintenance, repair, or facility services and communicate recommendations to FMO Divisional Leadership.
Manage repair and maintenance purchase orders and project budgets; track expenditures, commitments, balances, and budget utilization.
Review contractor and P1 Service invoices for accuracy and contract compliance, approve invoices as applicable, and coordinate payment processing, pass-through billing, reimbursement invoicing, and resolution of invoice issues.
Monitor job-cost reports, investigate discrepancies, manage aging invoices, and support timely processing and reimbursement.
Assist with budget forecasting and financial planning, and maintain records supporting audit, accounting, and contractual requirements.
Use COINS ERP and Mobile Tech systems to manage work orders, purchase orders, subcontractor commitments, project costs, invoicing, documentation, and account reporting.
Serve as the primary maintenance liaison between P1 Service and the City of Kansas City Parking Division and foster positive relationships with City personnel, contractors, and stakeholders.
Schedule, prepare for, and facilitate bi-weekly meetings with City representatives, including agendas, project updates, action-item tracking, and follow-up communications.
Develop, track, and report KPIs related to facility condition, preventive maintenance completion, contractor performance, project execution, and financial performance.
Respond to after-hours calls, weekend assignments, and emergency situations as required by facility needs.
Maintain current account documentation and communicate open issues to backup personnel during absences to ensure continuity of service and client support.
Perform other duties as assigned to support facility operations and organizational priorities.