Facilities Manager

Cushman & Wakefield•Miami, FL

24d

About The Position

The Facilities Manager oversees day-to-day operations of one or more facilities or a campus, including custodial services, life-safety, engineering, site services, and general maintenance. The role ensures operations comply with Cushman & Wakefield policies, client directives, management contracts, contract scope, and service-level agreements. The manager oversees maintenance programs, responds to tenant and occupant requests, monitors tenant and vendor insurance compliance, and coordinates claims as required. The position manages contracts and verifies invoice pricing, maintains accurate site-specific documentation, and prepares or reviews budgets, financial reports, contracts, expenditures, and purchase orders. It coordinates annual budgets, quarterly reforecasts, and business plans; contributes to capital budgets and five-year plans; and collects and reports data used to assess facility-management objectives. The manager also hires, trains, motivates, and evaluates facility personnel, and maintains positive staff relations. The role operates in a professional office environment and may require travel between properties in varying weather conditions. Compensation is listed at $93,500 to $110,000. Eligible employees may enroll in benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.

Requirements

Bachelor’s degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration.
At least 5–7 years of commercial high-rise, campus environment, and/or property portfolio management experience.
Ability to read and understand construction specifications and blueprints.
Ability to understand management agreements and contract language.
Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
Strong financial management skills, including financial tracking, budgeting, and forecasting.
Knowledge of financial systems.
Skill in maintaining and monitoring building management systems.
Oral and written communication proficiency, technical proficiency, problem-solving and analysis, leadership, teamwork, relationship management, and financial management.

Nice To Haves

Experience in leasing, construction, engineering, and all facets of property operation and building management.
Experience with critical system environments.
Experience developing and implementing programs to reduce cost inefficiencies.
CMMS/work-order management experience.
Certified Facility Manager (CFM), International Facilities Management Association (IFMA), or Building Owners and Managers Association (BOMA) industry certifications; other engineering, business, or technical training or certifications.
Familiarity with Yardi.

Responsibilities

Oversee day-to-day facility or campus operations, including custodial, life-safety, engineering, site services, and general maintenance, in accordance with company policies and client directives.
Manage contracts, arrange regular reviews and bidding as required, and verify that invoices match contract pricing.
Supervise maintenance programs addressing the interior and exterior condition and appearance of properties.
Respond promptly and positively to tenant and occupant requests.
Oversee ongoing contract programs to assess tenant and occupant needs and resolve issues in accordance with contract scope and service-level agreements.
Ensure site-specific documentation and reports are accurate and completed on time, including applicable property, operating, emergency, safety, compliance, maintenance, financial, contract, and vendor records.
Prepare, review, and provide initial approval as needed for budgets, financial reports, contracts, expenditures, and purchase orders related to facilities or complexes.
Coordinate preparation and publication of annual budgets, quarterly reforecasts, and business plans.
Assist in developing capital budgets, including contributions to five-year maintenance, facility improvement, and cost-reduction plans.
Collect, analyze, and report statistical data to assess facility-management objectives.
Hire, train, and motivate facility personnel; maintain positive staff relations; and conduct or approve staff performance evaluations.
Maintain familiarity with the management contract and its requirements.
Monitor tenant and vendor compliance with insurance requirements and coordinate claims as required.