Facilities Manager

Marjaree Mason Center, Inc. • Fresno, CA

20d • $74,880 - $104,832

About The Position

The Facilities Manager oversees and coordinates multi-site facility maintenance, improvement projects, and information technology functions across the organization. The role leads staff and volunteers, manages external contractors and vendors, and ensures compliance with government and agency health and safety standards. The manager develops project scopes, timelines, and budgets; supervises maintenance and custodial work; coordinates renovation and repair projects; and plans for long-term facility needs, with an emphasis on project management, team leadership, communication, vendor negotiations, operational efficiency, and cost-effectiveness.

This exempt position provides leadership and vision for the Facilities Department and supports a clean, welcoming, and safe environment for the organization’s 24/7 operations. It oversees facilities projects, maintenance systems, budgets, grant accountability, leases, vehicles, equipment, inventories, furnishings, and the department’s staff and volunteers. The role also oversees IT staff and vendors responsible for network, telecommunications, and facility security systems, and regularly updates the Chief Operating Officer on facility needs, project status, and organizational risks.

The position reports to the Chief Operating Officer. It is regular, full-time, exempt employment. The schedule varies and requires the ability to work evenings and weekends. The stated salary range is $74,880–$104,832, commensurate with experience. Employees may be asked to perform duties outside their usual assignments, including work in emergency services.

Requirements

• Associate’s degree or equivalent from a two-year college or technical school.
• Three years of related experience in maintenance and repair, computer/telecommunications and safety, or an equivalent combination of education and experience.
• At least two years of experience supervising staff or volunteers.
• Valid California driver’s license and proof of liability insurance on a personal vehicle.
• Must be insurable at all times at the standard rate by the organization’s insurance carrier.
• Must successfully pass drug, background, and tuberculosis tests.
• Commitment to the organization’s mission and vision and sensitivity to domestic violence.
• Ability to work sensitively and without discrimination with people of diverse cultures, races and ethnicities, socioeconomic positions, ages, religions, genders, physical or mental challenges, disabilities, and sexual orientations.
• Knowledge of general office practices, procedures, and terminology.
• Ability to use current business software applications, including HRIS and accounting systems, and productivity tools to analyze and synthesize information for strategic and operational insights.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to interpret written, oral, diagrammatic, or scheduled instructions.
• Ability to manage contracts with vendors.
• Excellent verbal and written English communication skills, including the ability to write routine reports and correspondence and maintain a look-ahead schedule.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to make independent decisions and understand their implications for the agency.
• Ability to manage projects with quality and in a timely manner.
• General understanding of basic electrical, plumbing, maintenance, and repair.
• Ability to understand MMC clients’ needs and willingness to address concerns with action designed to create change.
• Ability to adapt, solve practical problems, manage multiple variables and situations with limited standardization, and make independent decisions within the scope of responsibility.

Nice To Haves

• Bilingual Spanish/English.

Responsibilities

• Provide leadership and vision for the Facilities Department and team, supporting a clean, welcoming, and safe environment for 24/7 operations.
• Lead facilities projects and develop systems, a facilities project management database, policies, and procedures to improve maintenance operations, control costs, and use labor and materials effectively.
• Ensure the department follows organizational and grant policies, processes, and procedures.
• Ensure compliance with OSHA health and safety practices and implement and maintain infection control procedures.
• Establish current and future department and program goals; hold staff and vendors accountable; monitor performance; implement corrective measures; and prepare current and forecast reports.
• Inspect facilities, equipment, and vehicles, determine needs, monitor performance, prepare reports on projects and future needs, and comply with applicable building codes, statutes, and regulations.
• Manage the facilities department budget, grant accountability, and reporting, allocating resources to preventive maintenance, capital replacement, and future facility needs.
• Oversee, train, equip, and delegate work to employees, volunteers, and contractors responsible for facility repairs and services, including painting, maintenance, plumbing, HVAC, electrical, custodial work, furnishings, and grounds maintenance.
• Develop, implement, coordinate, and maintain preventive maintenance and capital replacement plans.
• Develop, implement, and manage the organization’s fleet, equipment, and inventory list.
• Develop, implement, and manage inventories of furnishings, fixtures, equipment, and supplies.
• Identify and immediately report facility issues and safety concerns to leadership and relevant site staff or program managers, and ensure timely corrective action.
• Oversee agency office and space leases and work directly with landlords.
• Manage facilities department human resources functions, including interviewing and selecting staff, training and coaching, scheduling, timesheet review and HRIS use, monitoring progress, and conducting performance evaluations.
• Support cross-training to create an adaptable workforce and address facilities department skill gaps.
• Promote the organization’s vision, mission, and values and foster a healthy work culture.
• Oversee IT staff and vendors to ensure network, phone, and internet systems function properly, and monitor and recommend systems and procedures for facility security, including cameras, monitors, alarms, gates, access control, audiovisual systems, and PA speakers.
• Provide regular verbal and written updates to the COO on facilities needs, project status, and organizational risk assessments.
• Collaborate across the organization to support effective partnerships, trauma-informed practices, resiliency-building, and diversity and inclusion.
• Attend and support agency-wide fundraising events.
• Lead and attend department and agency-wide meetings as required.
• Attend Board of Directors and Board Committee meetings and present as required, including serving on the facilities planning committee.
• Perform other duties as assigned.

Benefits

• Medical coverage for employees at $60 per month, with dependent coverage available at additional prorated cost and Kaiser, Anthem Blue Cross, and Community Health Care options.
• Dental and vision coverage paid 100% by the employer.
• 11 paid holidays.
• PTO accrual of up to 15 paid days annually.
• California Paid Sick Leave.
• Additional sick leave accrual.
• 403(b) plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree