Facilities Manager

VOA Chesapeake and Carolinas•Lanham, MD

5d•$63,000 - $74,000•Onsite

About The Position

The Facilities Manager manages day-to-day maintenance operations for the company’s owned and leased properties. The role ensures compliance with company policies, contracts, and regulations; supervises, trains, and mentors assigned staff; and keeps facilities safe, functional, compliant, and well-maintained. The position supports operational efficiency, financial stewardship, and long-term preservation of company assets. The role oversees maintenance requests, work orders, preventive maintenance, emergency response, facility inspections, regulatory compliance, capital improvements, vendors and contracts, staff development, budgets, and financial records. It also coordinates property damage and insurance matters with the Risk Manager and contributes facilities expertise to the company’s Safety Awareness Committee. The position is based at the Administrative Office in Lanham, Maryland, and is listed as full-time, with a day shift and 40-plus hours.

Requirements

Bachelor’s degree and two years of related experience, or a high school diploma and six years of related experience, including personnel management and training.
Knowledge of building systems, preventive maintenance, construction practices, and building, fire, and life-safety codes.
Knowledge of general liability and property insurance programs.
Effective verbal and written communication skills and strong planning, organizational, and time-management skills.
Administrative self-sufficiency, including computer proficiency.
Valid driver’s license and safe driving record; must meet insurability standards.
Ability to safely operate a motor vehicle to transport oneself and program supplies as necessary.
Ability to travel to assigned locations and perform basic and light home maintenance activities.
Ability to stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, and hear; lift and move light objects up to 30 pounds.
Ability to operate office equipment requiring continuous or repetitive hand and arm movements and remain seated for extended periods.

Nice To Haves

Experience managing multiple properties, maintenance personnel, contractors, budgets, and capital projects.
Knowledge of green building and energy efficiency programs.
Knowledge of HUD National Standards for the Physical Inspection of Real Estate (NSPIRE), Section 504, and ADA standards.

Responsibilities

Manage maintenance operations across assigned properties, including work orders, repair priorities, resource assignments, and completion against service standards.
Develop, implement, and monitor preventive maintenance schedules for buildings, equipment, and critical systems.
Coordinate emergency maintenance responses and monitor facility conditions, maintenance trends, service levels, energy efficiency, and operational performance.
Document maintenance activities, inspections, and supporting records in the designated facility management system.
Monitor compliance with building, fire, life-safety, accessibility, licensing, and housing requirements; coordinate inspections and required testing and certifications.
Develop and monitor corrective action plans for inspection findings, deficiencies, and notices of violation, and coordinate responses to regulatory agencies.
Collaborate with Program Leadership, Compliance, and Property Management on regulatory requirements and facility risks.
Coordinate approved capital improvements, major repairs, and renovations, including scopes of work, cost estimates, procurement, contractor activities, schedules, budgets, and closeout records.
Coordinate facility condition assessments and recommend capital needs and deferred maintenance; support multi-year capital improvement plans.
Manage facility vendor relationships, competitive bidding, vendor selection, contract administration, renewals, scopes of work, and service agreements.
Monitor vendor performance, contract compliance, service quality, costs, and responsiveness; verify work and review invoices for approval.
Supervise, train, mentor, evaluate, and support maintenance technicians and assigned facilities staff; assign work, set priorities, coordinate schedules and coverage, and promote accountability and safe practices.
Assist with facility maintenance, repair, service contract, and capital project budgets; review expenditures and variances and recommend cost-effective solutions.
Maintain accurate financial and operational records and provide leadership with reports and recommendations on spending, budgets, and anticipated facility needs.
Coordinate documentation and responses for property damage incidents and insurance claims with the Risk Manager.
Support the Safety Awareness Committee by identifying facility hazards and recommending safety improvements.
Perform other duties as assigned.