Facilities Manager

JLL•Malvern, PA
•Onsite

About The Position

The Facilities Manager is responsible for the overall management, performance, and strategic direction of facility operations. The role oversees building operations, financial performance, vendor management, client relationships, compliance, and capital planning. The Facilities Manager directly supervises the Chief Engineer and ensures maintenance and operational activities align with business objectives, client expectations, and safety requirements. This position is on-site in Malvern, Pennsylvania. It does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

  • At least 5 years of facilities management experience.
  • At least 2 years of leadership experience managing technical teams.
  • Experience managing operating budgets and vendor contracts.
  • Strong client relationship and stakeholder management skills.
  • Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

  • Bachelor's degree in Facilities Management, Engineering, Construction Management, Business Administration, or a related field.

Responsibilities

  • Provide leadership and direction to the Chief Engineer and facility operations team.
  • Establish performance expectations, goals, and development plans for direct reports.
  • Foster a culture of safety, accountability, customer service, and continuous improvement.
  • Coordinate resources to support operational requirements and client priorities.
  • Ensure safe, reliable, and efficient operation of building systems.
  • Oversee preventive, predictive, and corrective maintenance programs managed by the Chief Engineer.
  • Review operational performance metrics and implement improvement initiatives.
  • Conduct regular facility inspections and operational reviews.
  • Develop and manage operating and capital budgets.
  • Review and approve expenditures, purchase requests, and service contracts.
  • Identify and implement cost-saving initiatives while maintaining service quality.
  • Monitor financial performance against budget and forecast future needs.
  • Manage service providers and contractor relationships.
  • Develop scopes of work, review proposals, and negotiate contracts.
  • Monitor vendor performance, compliance, and service delivery.
  • Serve as the primary client contact for facility operations.
  • Lead governance meetings and present operational, financial, and project updates.
  • Respond to escalated facility concerns and ensure timely resolution.
  • Build strong relationships with clients, occupants, and business partners.
  • Support environmental, sustainability, and energy management initiatives.
  • Promote and maintain a strong safety culture.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
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