Facilities Manager

Cushman & Wakefield•Boston, MA

10d•$110,500 - $130,000

About The Position

The Facilities Manager oversees day-to-day facility or campus operations, including custodial services, life safety, engineering, site services, and general maintenance, in accordance with company policies and client directives. The role manages contracts and vendor compliance, supervises maintenance programs, responds to tenant and occupant needs, and ensures service delivery aligns with contract scope and service-level agreements. The manager maintains accurate, timely site documentation and reporting; prepares and reviews budgets, financial reports, contracts, expenditures, and purchase orders; and coordinates annual budgets, quarterly reforecasts, and business plans. The position also contributes to capital budgets and five-year plans for maintenance, facility improvements, and cost reductions, and collects and reports data on facility management objectives. The role hires, trains, motivates, and evaluates facility personnel, maintains positive staff relations, and monitors tenant and vendor insurance compliance and claims. The position operates in a professional office environment and may require travel between properties in varying weather conditions. Duties may be modified by region or assigned as needed.

Requirements

Bachelor’s degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration.
A minimum of 5–7 years of commercial high-rise, campus environment, and/or property portfolio management experience.
Ability to read and understand construction specifications and blueprints.
Proficiency in understanding management agreements and contract language.
Strong computer and systems knowledge, including Microsoft Word, Excel, and PowerPoint.
Strong financial management skills, including financial tracking, budgeting, and forecasting.
Knowledge of financial systems.
Skill in maintaining and monitoring Building Management Systems.

Nice To Haves

Experience in leasing, construction, engineering, and all facets of property operation and building management.
Experience with critical system environments.
Experience developing and implementing programs to reduce cost inefficiencies.
CMMS/Work Order Management experience.
Certified Facility Manager (CFM), IFMA, or BOMA industry certifications; other engineering, business, or technical training or certifications.
Knowledge of Yardi.

Responsibilities

Manage day-to-day facility or campus operations, including custodial, life-safety, engineering, site services, and general maintenance.
Manage contracts, ensure they are reviewed and bid as required, and verify that invoices match contract pricing.
Supervise maintenance programs for the interior and exterior conditions and appearance of properties.
Respond promptly to tenant and occupant requests and oversee programs that assess needs and resolve problems in line with contract scope and service-level agreements.
Ensure site-specific documentation and reports are complete, accurate, and submitted on time.
Prepare, review, and provide initial approval, as needed, for budgets, financial reports, contracts, expenditures, and purchase orders.
Coordinate annual budget preparation and publication, quarterly reforecasts, and business plans.
Assist in developing property capital budgets, including five-year plans for maintenance, facility improvements, and cost-reduction initiatives.
Collect, analyze, and report statistical data related to facility management objectives.
Hire, train, motivate, and evaluate facility personnel, and maintain positive staff relations.
Maintain familiarity with the management contract and its requirements.
Monitor tenant and vendor compliance with insurance requirements and coordinate claims as required.