Facilities Manager

Queens Museum • New York, NY

13d • $70,000 - $75,000 • Onsite

About The Position

The Queens Museum seeks a highly organized and technically skilled Facilities Manager to oversee the day-to-day operation, maintenance, and safety of the Museum’s building and physical plant. Reporting to the Chief Operating Officer, the position supervises and supports the Facilities team, coordinates outside contractors and service providers, oversees preventive maintenance and repairs, and helps ensure the facilities operate safely, reliably, and efficiently. The role supports the safety of staff and visitors, environmental conditions for collections and archives, and exhibitions, events, and public programming. It also coordinates facilities logistics for capital construction and collaborates with Museum departments, building engineers, contractors, and external partners to maintain continuity of operations.

The position is onsite at the Queens Museum and is classified as full-time, salaried, exempt, benefit eligible, and supervisory. The regular schedule is Wednesday through Sunday, 10:00 AM to 6:00 PM, with evenings as needed. The role also requires schedule flexibility for emergencies and participation in a 24-hour, seven-day-a-week on-call emergency response arrangement. The stated annual salary range is $70,000 to $75,000.

Bilingual candidates and candidates who live in Queens are strongly encouraged to apply.

Requirements

• At least 5 years of professional experience in facilities management, building operations, engineering management, or a related field, including at least 3 years of supervisory experience.
• Practical knowledge of building systems and maintenance, including electrical, plumbing, lighting, carpentry, and general building repairs.
• Demonstrated experience supervising maintenance personnel and coordinating contractors and service providers.
• Experience developing or implementing preventive maintenance schedules and coordinating building inspections and repairs.
• Experience evaluating vendor proposals, obtaining and comparing bids, monitoring contractor performance, and managing service agreements.
• Ability to track expenses, monitor project costs, and work within an established budget.
• Working knowledge of applicable OSHA standards, workplace safety practices, and relevant building and fire safety requirements.
• Ability to read and interpret blueprints, schematics, construction drawings, and technical specifications.
• Proficiency with Google Workspace and Microsoft Office.
• Relevant education or training in facilities management, building trades, engineering, maintenance, or occupational safety, or an equivalent combination of education and practical experience.
• Ability to work a flexible schedule, including evenings and weekends, as required by Museum operations.
• Availability to participate in a 24-hour, seven-day-a-week on-call emergency response arrangement, including responding to facilities emergencies outside regular business hours.
• Valid driver’s license.
• Strong organizational skills, attention to detail, and ability to prioritize competing demands and manage multiple projects and maintenance requests.
• Strong interpersonal, written, and verbal communication skills; ability to supervise staff, delegate effectively, and maintain productive relationships with colleagues, contractors, and external partners.
• Sound judgment, discretion, initiative, adaptability, and a calm, effective approach to emergency and safety-related decision-making.
• Ability to work independently and as a team player in a fast-paced, culturally diverse environment while handling multiple tasks and meeting deadlines.
• Commitment to maintaining a safe, welcoming, and well-functioning environment for staff, visitors, and collections.

Nice To Haves

• Experience working in a museum, cultural institution, educational facility, or other complex public-facing institutional environment.
• Experience with CMMS software, including work order management, preventive maintenance scheduling, and equipment recordkeeping.
• Familiarity with fire alarm systems, fire protection equipment, emergency lighting, elevators, access control, and building management systems.
• Experience monitoring temperature and relative humidity in environments containing sensitive collections, archives, or specialized equipment.
• Experience coordinating facilities logistics for construction, renovation, or capital improvement projects in an occupied building.
• Experience assisting with operating budget development, energy efficiency initiatives, or building performance improvements.
• Relevant technical certifications, trade training, or professional development in facilities management, HVAC, building operations, or occupational safety.
• Bilingual candidates and candidates who live in Queens are strongly encouraged to apply.

Responsibilities

• Oversee day-to-day facilities operations and coordinate maintenance, repair, and upkeep of the Museum building, equipment, and infrastructure.
• Monitor building systems, including HVAC, electrical distribution, plumbing, lighting, controls, elevators, fire alarms and life-safety systems, access control, and security systems.
• Develop, maintain, and improve preventive maintenance schedules; ensure work is completed and documented.
• Coordinate troubleshooting and repairs, determine corrective actions, and supervise facilities staff and contractor work.
• Coordinate with building engineers on HVAC operations, maintenance, temperature and humidity control, and system issues.
• Monitor temperature and relative humidity in collection, exhibition, and storage areas, coordinate corrective action, and communicate significant environmental issues to relevant staff.
• Conduct weekly premises inspections, identify maintenance needs and hazards, assign corrective tasks, and perform repairs when appropriate.
• Oversee routine maintenance of the Panorama’s lighting and walkways and ensure safe operation of the woodshop.
• Coordinate inspections, testing, and servicing of building equipment and systems in accordance with applicable requirements, manufacturer recommendations, and service agreements.
• Maintain maintenance logs, equipment service histories, warranties, manuals, and inspection records; identify opportunities to improve performance, energy efficiency, reliability, and operating costs.
• Serve as the primary facilities liaison with contractors, vendors, building engineers, and service providers; coordinate schedules, site access, deliveries, and work activities.
• Obtain and evaluate quotations, compare vendor proposals, recommend cost-effective solutions, monitor contracted work, document deficiencies, and coordinate corrective action.
• Maintain vendor and service-provider directories and records, including insurance documentation, certificates of insurance, service agreements, and warranties, in alignment with the Museum’s IDEA initiatives and support for local and BIPOC-owned businesses.
• Supervise and support the Facilities team, assign tasks through the CMMS, prioritize maintenance requests, assign work orders, monitor progress, and ensure timely completion.
• Lead weekly Facilities team meetings; conduct annual performance reviews, provide feedback, and support staff training and professional development.
• Establish and maintain inspection and monitoring schedules for equipment and building systems.
• Maintain records of staff training, equipment loans, maintenance activities, and operational procedures.
• Manage inventory, purchasing, and replenishment of maintenance supplies, equipment, and cleaning materials.
• Track facilities expenditures, repair costs, purchase orders, and vendor invoices; assist with operating budget preparation and monitoring.
• Maintain and update facilities procedures, emergency contacts, equipment inventories, and operational documentation.
• Support compliance with applicable building, fire, occupational safety, and other relevant regulations; coordinate life-safety inspections, testing, and maintenance.
• Coordinate quarterly fire drills with the Director of Museum Experience and Operations and collaborate on health and safety initiatives.
• Maintain familiarity with emergency procedures, building shutdown protocols, and critical equipment; respond to facilities emergencies and coordinate response with relevant personnel and agencies.
• Document incidents, coordinate follow-up repairs, recommend preventive measures, and coordinate security-protocol training and performance oversight with security and cleaning vendors.
• Coordinate with Museum departments to support exhibitions, events, public programming, and other activities requiring facilities preparation, setup, staffing, or technical assistance.
• Consult with the Chief of Operations and department directors about contractor schedules, operational requirements, and potential impacts on Museum activities.
• Support the space rental program by coordinating facilities staffing and ensuring spaces meet operational and building-condition requirements.
• Provide facilities-related technical coordination to outside professionals and project partners.
• Participate in interdepartmental meetings and working groups, including event review, health and safety, and building logistics meetings.
• Coordinate facilities preparation for capital construction, including clearing spaces, relocating equipment and supplies, and preparing areas for contractor access.
• Coordinate construction schedules, site access, deliveries, equipment shutdowns, and potential operational impacts with Museum leadership and project professionals.
• Participate in project walkthroughs, inspections, and operational handovers; help ensure completed work is documented and staff receive operating instructions.

Benefits

• Generous paid time off, including vacation, sick, and personal days.
• Paid holidays.
• Medical, dental, and vision benefits.
• Retirement benefits, including a 401(k) savings plan, pension plan, and life insurance policy.
• Free admission to most major American museums and cultural institutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed