Facilities Manager

JLL • Jessup, MD

11d • $93,100 - $114,000 • Onsite

About The Position

The Facilities Manager leads assigned sites and provides direction to a skilled facilities team delivering services in professional office environments. The role ensures service delivery meets Service Level Agreements and Key Performance Indicators within prescribed budgets and at the lowest possible cost. In partnership with Senior Facilities Managers, the Facilities Manager helps shape the team’s vision and strategic direction, oversees property operations to protect and improve client site value, and drives continuous improvement in site performance.

The position manages third-party contractors and vendors, applies JLL tools and processes to operational practices, and serves as the primary client interface for service delivery. It also supports safe work practices and employee development, manages budgets and cost savings, and promotes environmental stewardship among building occupants. The Facilities Manager collaborates with the sustainability team to monitor metrics, identify improvement opportunities, and advance sustainability targets. This is an onsite position in Jessup, Maryland. Candidates must provide proof of U.S. citizenship due to federal government regulations for secured onsite areas and must be authorized to work in the United States without visa sponsorship.

Requirements

• Minimum 5–8 years of facilities management experience, including demonstrated experience managing facilities teams.
• Experience managing 24/7 operations in fast-paced work environments and superior client relationship management skills.
• Organizational and problem-solving skills, with the ability to plan and manage within budget and time constraints.
• Familiarity with building systems and ability to multitask and work without direct supervision.
• Experience with CMMS systems and Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Strong written, verbal, and interpersonal skills, with a collaborative management style.
• Understanding of safety procedures, preventive maintenance programs, and continuous improvement methodologies.
• Ability to manage third-party contractors and vendors and ensure compliance with audit standards.
• Ability to provide proof of U.S. citizenship due to federal government regulations pertaining to secured onsite areas.
• Authorization to work in the United States without visa sponsorship.

Nice To Haves

• Bachelor’s degree in a related field and a background in professional office environment facilities management.
• Experience with strategic sourcing and contracting for maintenance and project services.
• Knowledge of capital improvement project planning and management, and familiarity with JLL tools, processes, and best practices.
• Understanding of landlord, tenant, and subtenant relationship management.
• Experience with incident investigation and root cause analysis methodologies.
• Background in employee development and performance management, including completing performance reviews and ensuring effective rollout of CMMS tools.
• Understanding of how to promote diversity and inclusivity for all team members.
• Knowledge of sustainability awareness and environmental stewardship practices that support organizational sustainability commitments.

Responsibilities

• Work with the Senior Facilities Manager to develop and execute the facilities team vision and assist in setting strategic direction for operations and maintenance teams.
• Oversee property operations to protect, maintain, and improve client site value, including conducting routine site inspections.
• Drive continuous improvement in site performance and manage third-party contractors and vendors engaged in property operations and maintenance.
• Maintain positive relationships with Client Managers and Operations teams and serve as the primary client interface for service delivery satisfaction.
• Apply JLL tools, processes, and best practices to operational practices and maintain sites in accordance with SLAs and KPIs.
• Promote safe work practices, timely training, and safety best practices while fostering collaborative teamwork.
• Work with the Senior Facilities Manager to develop and maintain operating budgets, meet cost savings targets, and manage work within budget constraints.
• Engage building occupants in sustainability best practices and encourage behaviors that support environmental stewardship and organizational sustainability commitments.
• Collaborate with the sustainability team to monitor key metrics, identify improvement opportunities, and advance sustainability targets.

Benefits

• 401(k) plan with matching company contributions
• Comprehensive medical, dental, and vision care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed