Facilities Manager

Topgolf•St. Louis, MO

11d

About The Position

Topgolf is seeking a Facilities Manager to lead the Facilities team and maintain and improve all aspects of a high-energy, guest-facing venue. The role covers game systems and entertainment technology, HVAC, electrical and plumbing systems, building infrastructure, and grounds. The Facilities Manager is responsible for keeping the venue safe, functional, and visually excellent, with a strong emphasis on proactive maintenance and readiness. The position owns team hiring, scheduling, development, and performance, as well as department budgets, inventory, vendor relationships, and regulatory compliance. It requires a flexible schedule that includes evenings, weekends, and holidays, with availability for extended hours during peak periods, special events, and high-volume seasons.

Requirements

At least 3 years of facilities management experience for a large or multi-unit venue.
A certificate and two years of documentable HVAC or electrical journeyman-level experience.
Knowledge of welding, soldering, building maintenance, construction, and mechanical/electrical repair.
High school diploma or equivalent.
Clean driving record.
Excellent communication, time management, and organizational skills.
Availability to work varied shifts, including evenings, weekends, and holidays.
Must be at least 21 years old where required by state or local law.
Ability to meet the stated physical requirements, including lifting and carrying up to 50 pounds frequently, working at heights and in restricted spaces, operating seated motorized equipment, and working in extreme temperatures and elevated noise.

Nice To Haves

Experience building and leading a team is highly preferred.

Responsibilities

Coach, develop, and engage Facilities Team members and Porters; ensure they are trained, equipped, and held to high standards.
Delegate tasks clearly and follow up to ensure timely, quality completion; build a culture of pride, ownership, and proactive problem solving.
Oversee maintenance, repair, and replacement of venue equipment, systems, and infrastructure.
Monitor the operation and proper use of equipment, building systems, and technology.
Manage inventory and use of spare parts, maintenance supplies, and equipment.
Collaborate with the Operations team on building and grounds maintenance priorities.
Control department budgets and spending and remain accountable for fiscal performance.
Maintain safety, health, and environmental policies and procedures and ensure compliance with applicable city, county, state, and federal maintenance regulations.
Maintain a clean driving record and manage vendor relationships effectively.
Identify and address maintenance issues proactively before they affect guests or team members.
Ensure facility standards support the guest experience and demonstrate Topgolf's core values.
Monitor maintenance metrics and hold team members accountable for quality and completion standards.
Create maintenance schedules, anticipate bottlenecks and equipment failures, align work plans with Operations, and balance preventive maintenance with repairs.