Facilities Manager

Boardwalk•Houston, TX

12d•Onsite

About The Position

The Facilities Manager is responsible for the overall management, operation, maintenance, and continuous improvement of facilities across all Boardwalk office locations, ensuring a safe, efficient, and professional work environment. The role partners with internal stakeholders, property management, contractors, and service providers to support business continuity, operational efficiency, employee experience, and long-term facility needs. The position is based in Boardwalk’s Houston, Texas office and may require travel to other Boardwalk office locations and response to after-hours facility issues as business needs require.

Requirements

7–10 years of progressively responsible experience in facilities management, building operations, commercial property management, or a related field.
In-depth knowledge of commercial building operations, maintenance practices, and applicable safety and regulatory requirements.
Demonstrated experience leading teams, managing vendors, and overseeing complex facility operations.
Strong financial acumen, including experience with budget management, cost analysis, and expense oversight.
Proven project management, organizational, and problem-solving skills, with the ability to manage multiple priorities.
Excellent communication and interpersonal skills, with the ability to build effective relationships across all levels of the organization.
Ability to work independently, take initiative, and exercise sound judgment in operational decisions.
Proficiency in Microsoft Office applications and familiarity with facilities management or work order systems.
Ability to travel to Boardwalk office locations and respond to after-hours facility issues as business needs require.
Pre-employment drug and substance abuse testing is required before hiring.

Nice To Haves

Experience managing corporate office facilities across multiple locations.
Knowledge of commercial lease agreements, property management practices, and landlord/tenant responsibilities.
Bachelor’s degree in Facilities Management, Business Administration, or a related field is preferred; equivalent progressive professional experience will be considered.

Responsibilities

Direct and oversee daily facility operations, maintaining buildings, equipment, and workplace environments to established operational, safety, and service standards.
Develop and manage preventive and corrective maintenance programs for building systems, equipment, and infrastructure.
Oversee janitorial, landscaping, waste management, utilities, building access, and other workplace support services.
Monitor building conditions and address operational concerns proactively to minimize business disruptions.
Establish and maintain facility operating procedures and performance measures, and drive continuous improvement in efficiency, reliability, and service delivery.
Manage relationships with property management companies, contractors, suppliers, and external service providers.
Oversee vendor selection, proposals and cost reviews, contract negotiations, service agreements, and performance evaluations in partnership with internal functions.
Monitor vendor compliance with contracts, company policies, safety requirements, and service expectations.
Develop and manage annual facilities operating budgets, forecasts, and cost analyses.
Monitor facility expenses, review invoices, and maintain appropriate financial controls and budget accountability.
Identify opportunities to optimize facility costs while maintaining quality, safety, and operational effectiveness.
Lead short- and long-term facility planning to support business needs, organizational growth, infrastructure requirements, and efficient office-space utilization.
Oversee office configurations, workspace modifications, furniture and equipment planning, and employee relocations.
Manage facility improvement projects, renovations, repairs, and capital upgrades from recommendation and planning through completion.
Ensure facility operations comply with building codes, safety regulations, company policies, and operating standards; coordinate inspections and corrective actions as needed.
Partner with Safety, Security, IT, and other internal functions on building security, access controls, emergency preparedness, and incident response.
Support business continuity planning related to facility operations, building systems, and workplace accessibility.
Lead, coach, and develop facilities team members, establishing performance expectations, priorities, and accountability.
Serve as the primary point of contact for facility-related matters, providing guidance and operational support to employees and business leaders.
Partner with business leaders and internal stakeholders to assess workplace needs, set priorities, develop facility solutions, and deliver responsive service.
Provide management with regular updates on facility operations, project status, budget performance, and emerging risks.