Facilities Manager

Hamilton Madison House•New York, NY

56d•$70,000 - $72,000•Onsite

About The Position

Hamilton-Madison House (HMH) is a leading provider of behavioral health services for New York City’s Asian community. The Facilities Manager is responsible for the division’s facilities, including the main site, Queens office, and supportive housing. This role reports directly to the Assistant Executive Director and involves overseeing day-to-day operations, health and safety protocols, project management, and financial record-keeping related to facilities. The position requires a strong understanding of regulatory compliance and the ability to work collaboratively with various teams and stakeholders.

Requirements

Associate Degree in relevant field or equivalent professional experience required
Certificate of Fitness for Supervision of Fire Alarm Systems required (S-95 Certification) or ability to obtain certification within 6 months of employment
Certificate of Fitness for Fire and Emergency Drill Conductor required (F-07 Certification) or ability to obtain certification within 6 months of employment
Minimum of three years of progressively responsible custodial and/or grounds maintenance experience
Minimum three years of supervisory or leadership experience
Proven ability to work with high-performing, cross functional teams
Demonstrated experience in urban, underserved communities, particularly communities of color
Strong organizational and time management skills; ability to maintain efficient administrative and operational systems
Results-oriented and self-directed, with the ability to prioritize competing demands
Excellent communication skills, including professional phone demeanor and direct engagement with clients, families, government agencies, and staff
Cultural proficiency and sensitivity in diverse environments
Ability to lift up to 50lbs.
Flexibility with work hours and emergency response

Responsibilities

Oversee all day-to-day facility operations for the division including supervision of full-time facility staff and security personnel
Lead the division’s health and safety protocols, including compliance with Covid-19 and other relevant public health guidance
Manage all facility projects, including vendor relations, at the division’s main site and the Queens satellite clinic and supportive housing site
Coordinate work requests with building maintenance, executing projects, managing coverage schedule and other issues related to custodial activities
Maintain record of all facility expenses and working closely with the agency’s administrative teams to ensure timely submission of requests for vendor payments
Perform and assign fire safety drills and completing required actions to ensure all sites are compliant with licensing standards and government regulations
Conduct physical inventory of custodial equipment and supplies; order and distribute supplies; research new products and meet with vendors as appropriate.
Coordinate various activities including moving furniture, setting up facilities for special events, and other activities as assigned
Create and implement department and agency policies, procedures, and workflows designed to improve behavioral health facility operations
Work collaboratively with program leaders and clinical teams to implement solutions to barriers in care coordination and service delivery
Maintain knowledge of regulatory and contractual guidelines to ensure program compliance
Prepare the program for regular auditing from government funders and regulators
Remain on-call for emergency situations as assigned