Facilities Manager

H5 Data Centers•Albuquerque, NM

About The Position

The Facilities Manager provides site and customer oversight, maintenance support, and management for a data center and/or campus. The role maintains the facility’s mechanical, electrical, and IT systems in support of customers; coordinates data center repairs and change, installation, and expansion efforts; and maintains campus landscaping and irrigation. The position manages and schedules Data Center Support Technicians, Building Engineers, and contractors, and reviews, approves, and processes site financial and accounts-payable activity. It reports to the Director or VP of Operations. The Facilities Manager oversees the operation and maintenance of environmental and power systems to support data center availability, including building management system controls and contractor coordination. The role supports customer satisfaction, manages staff and contractors, maintains operational processes and documentation, and ensures compliance with applicable codes, regulations, safety requirements, and company directives. It also provides 24x7x365 on-call support for continuous operations.

Requirements

Five years of experience in a data center environment.
Five years of experience related to commercial facilities and supporting-system management.
Experience with building automation systems, implementation, and management.
High school diploma or GED required.
Comprehensive knowledge of electrical, mechanical, industrial HVAC, and plumbing systems.
Strong team management, coaching, and leadership abilities.
Understanding of data center best practices and ASHRAE standards.
Knowledge of building system design, fire prevention and monitoring systems, electrical distribution, and HVAC systems.
Excellent customer service and high-level interpersonal communication skills.
Ability to make decisions using procedures and company policies to achieve results and deadlines.
Comprehensive knowledge of Office software packages.
Ability to read complex building drawings and schematics.
Ability to evaluate project importance and urgency based on cost, risk, safety, and other factors.
Ability to stoop, stand, walk, climb stairs and ladders, and lift or carry loads of 50 pounds.

Nice To Haves

Bachelor’s degree and/or professional certifications in related fields.
Abilities in AutoCAD and/or Visio.

Responsibilities

Maintain 100% availability in the colocation data center within the critical facility.
Supervise Data Center Support Technicians, contractors, and/or Building Engineers; manage staff schedules, training, preparedness, and growth.
Manage operation and maintenance of environmental and power systems, including building management system control and coordination with contractors.
Provide customer support and satisfaction.
Estimate the time and materials needed for repairs and new projects.
Contribute to creating, tracking, and maintaining the facility operational budget.
Review, code, and approve accounts-payable activity for the site; may also review and approve customer charges.
Direct, oversee, supervise, and inspect work performed by outside contractors.
Provide 24x7x365 on-call support for continuous operations.
Manage contracts, procedures, and service agreements to ensure compliance.
Manage maintenance work-order and asset-tracking software, including uploading work orders and processes as required.
Ensure operating parameters, maintenance schedules, and procedures are followed and refined as necessary.
Maintain site drawings, project documentation, and space planning.
Comply with applicable codes, regulations, governmental agency requirements, and company directives related to building operations, physical security, and work safety.
Document and track root causes of problems and malfunctions, taking corrective action and implementing process improvements as required.
Communicate complex technical information to people with varying levels of technical knowledge.
Increase efficiencies and maintain reliability of mechanical and electrical systems.
Perform risk analysis and create scopes of work for preventative maintenance and resolution needs involving building and facility equipment.
Communicate daily with visitors, vendors, contractors, customers, and management.
Maintain data center campus landscaping and irrigation.