Facilities Manager

JLL • Renton, WA

9d • $110,000 - $140,000 • Onsite

About The Position

The Facilities Manager manages day-to-day client activities for assigned facilities or properties in the client’s portfolio. The role oversees site budgets, accounting and finance, maintenance and operations, and contract services, while developing effective communication with clients, the Facilities team, and customer representatives. The position is in-office Monday through Friday, with off-hours on-call duties and 24/7 on-call availability to support uninterrupted facility operations, emergency response, and business continuity. It is on-site in Boston, Massachusetts, or Renton, Washington. Travel to sites within the assigned geographic area may be required. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship. Expected compensation is $110,000–$140,000 per year.

Requirements

• Bachelor’s degree or equivalent facilities or property management experience.
• At least 5 years of facilities management or operations experience.
• Required knowledge of building systems, including HVAC, electrical, mechanical, and services.
• Superior client relationship management skills.
• Strong supervisory and people management skills.
• Ability to plan and manage financials within budget and time constraints.
• Experience managing multiple vendors and small capital projects.
• Proficiency with MS Office and a Computerized Maintenance Management System (CMMS).
• Excellent interpersonal, communication, and organizational skills.
• Ability to remain calm, composed, and professional under pressure while managing challenging situations and competing priorities.
• Knowledge of commercial lease agreements, standard accounting practices, and labor union procedures and protocols.
• Ability and willingness to travel to various sites within assigned geographic areas as required.
• Strong customer service focus and ability to build and maintain effective working relationships with regulatory agencies, vendors, contractors, tenants, and employees.
• Ability to work in-office Monday through Friday and provide off-hours and 24/7 on-call coverage.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Certified Facility Manager (CFM), other professional licenses, or certifications.
• Knowledge of Yardi.
• Ability to read and understand construction drawings and documents and provide design engineering teams with feedback from the operator’s perspective.

Responsibilities

• Manage facility services according to JLL account and client processes and procedures, with a focus on customer satisfaction.
• Develop and manage operating and capital budgets for the assigned portfolio, track variances, and manage within budget targets.
• Achieve cost savings by maximizing supplier and preferred vendor use and identifying efficiency opportunities consistent with client goals.
• Develop and manage a high-performing facilities team of skilled tradespeople and professionals.
• Coordinate property operations to protect, maintain, and improve the value of client assets.
• Ensure site management and operations comply with JLL and client standards.
• Perform monthly reporting, forecasting, and asset management for all sites.
• Implement preventive, ongoing, and anticipated maintenance and repair programs.
• Develop multi-year capital improvement plans and manage capital projects through completion.
• Manage contracted third-party services, including periodic bidding and insurance updates as required.
• Monitor vendor performance against scopes of work and contractual agreements.
• Adjust work hours for scheduled shutdowns, project work, emergency response, and other operational needs outside standard business hours.
• Maintain 24/7 on-call availability for facility operations, emergency response, and business continuity.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager