Facilities Manager

TheatreSquared • Fayetteville, AR

1d • Onsite

About The Position

TheatreSquared seeks a knowledgeable, resourceful, and motivated Facilities Manager to oversee the maintenance, upkeep, and general operation of its facilities. The role ensures that the organization’s buildings, equipment, and infrastructure remain safe, functional, well-maintained, and ready to support daily operations, performances, events, and artistic programming. Facilities include a 50,000-square-foot campus with two performance spaces, a three-level commons, outdoor spaces, production workshops, administrative offices, and eight guest artist apartments, as well as vehicles, offsite rental apartments, and offsite storage facilities.

Reporting to the Director of Production and Operations, the Facilities Manager is TheatreSquared’s primary resource for building maintenance. The position calls for practical knowledge of commercial building systems, including HVAC, electrical, plumbing, mechanical equipment, and general repairs. The manager assesses maintenance concerns, performs appropriate repairs, and recognizes when qualified contractors or service providers are needed. The role also establishes reliable systems for preventive maintenance, work orders, equipment records, inspections, and facility documentation; proactively identifies maintenance needs; and recommends practical solutions for long-term facility care.

The Facilities Manager provides day-to-day guidance and supervision to a small Facilities support staff and collaborates with organizational leadership and departments across TheatreSquared. This is a full-time, salaried, exempt position that is primarily on-site. Occasional evening and weekend availability, including response to urgent or emergency facility needs, is required.

Requirements

• Broad working knowledge of HVAC, electrical, plumbing, mechanical systems, and general building maintenance, including the ability to troubleshoot common issues, perform appropriate repairs, and identify when specialized professional assistance is needed.
• Strong mechanical aptitude, practical problem-solving skills, and sound judgment in assessing maintenance concerns and developing effective, reasonable solutions.
• Excellent organizational skills, including the ability to maintain accurate records, coordinate schedules, track projects, and manage multiple priorities.
• Demonstrated ability to supervise, guide, and coordinate others while promoting accountability, teamwork, and safe work practices.
• Ability to work independently, take initiative, exercise sound judgment, and communicate effectively with colleagues, leadership, and outside service providers.
• Commitment to preventive maintenance, workplace safety, responsible resource management, and maintaining a clean, functional, and welcoming facility.
• Ability to perform building-maintenance activities such as standing, walking, bending, climbing ladders, moving equipment, and lifting materials, with or without reasonable accommodation.
• Willingness to work outside in seasonal and weather conditions to manage property operations and respond to facilities emergencies.
• Willingness to work occasional evenings and weekends and respond to urgent or emergency facility needs as reasonably required.
• Genuine appreciation for live, professional theatre and commitment to TheatreSquared’s mission.

Nice To Haves

• At least three years of relevant experience in commercial building maintenance, facilities operations, property maintenance, or a related field is preferred; background in theatrical technical direction may also be considered.
• A combination of professional experience, specialized training, and education will be considered.
• Experience with commercial HVAC systems, including troubleshooting, maintenance, and building controls, is strongly preferred but not required.
• Experience with a computerized maintenance management system (CMMS) or similar maintenance tracking tools is preferred.
• Previous OSHA training and certification is preferred.
• Experience coordinating contractors, vendors, maintenance projects, or facility improvements is preferred.

Responsibilities

• Oversee the general maintenance, repair, and upkeep of facilities and grounds, including HVAC, electrical, plumbing, irrigation, mechanical systems, doors, lighting, fixtures, fire safety systems, and other building infrastructure.
• Assess maintenance concerns, troubleshoot issues, perform repairs within the scope of knowledge and abilities, and coordinate qualified contractors when specialized expertise is required.
• Track automated HVAC systems daily, including thermostat setpoints, hot and cold valve actuators, and chilled-water system activity.
• Conduct regular walkthroughs of the building and grounds to confirm that they are clean, tidy, and in working order.
• Develop, coordinate, and maintain preventive maintenance practices that support the reliability, safety, cleanliness, and longevity of buildings, grounds, systems, and equipment.
• Monitor facility conditions, schedule routine maintenance and inspections, identify developing concerns, and recommend repairs or improvements before problems become more significant.
• Maintain organized systems for work orders, maintenance activities, equipment records, service schedules, inspections, contractor information, and facility-related projects.
• Use maintenance management tools and technology to maintain accurate documentation, timely follow-up, and clear communication of priorities.
• Provide day-to-day supervision, guidance, and support to assigned Facilities personnel, including custodial staff and a full-time Operations Technician; coordinate assignments, establish priorities, monitor progress, and promote accountability, teamwork, and safe work practices.
• Collaborate with the Director of Production and Operations on staffing needs, performance expectations, and departmental priorities.
• Identify when outside expertise is necessary and coordinate contractors, service providers, and vendors; assist with estimates, scheduling, project expectations, progress monitoring, and completion within organizational approval processes.
• Coordinate and support assigned building maintenance projects, repairs, and improvements; assess needs, identify resources, organize activities, and recommend facility priorities and improvements to leadership.
• Work with TheatreSquared departments to identify and address facility-related needs involving the Commons café and bar, special events, guest artist housing, and production activities, while maintaining primary responsibility for building maintenance and facility operations.
• Support a safe, functional, and well-maintained environment for employees, guest artists, patrons, and visitors; identify hazards and maintenance concerns, communicate observations, and coordinate corrective action within assigned responsibilities.
• Assist with required facility inspections and applicable building and life safety requirements.
• Collaborate with organizational leadership and colleagues to support operational needs, contribute technical knowledge to facility responsibilities and special projects, and perform other duties as assigned by the Director of Production and Operations or executive leadership.

Benefits

• Employer-supported health insurance plans
• Employer-supported dental insurance plans
• Employer-supported vision insurance plans
• Generous paid time off
• Paid holidays
• Paid parental leave
• Employer-paid short-term disability coverage
• Basic life insurance
• Opportunity to participate in the organization’s 401(k) retirement plan after meeting applicable eligibility requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed