Facilities Field Technician (Durham Area)

Chipotle•Durham, NC

1d•$24 - $30

About The Position

The Facilities Field Technician maintains Chipotle restaurants through preventative maintenance and repair across all aspects of restaurant facilities. The role supports restaurant operations across the market by conducting site visits, planning maintenance, troubleshooting facility issues, training restaurant staff, and coordinating with operations, development, landlords, contractors, and vendors. The technician helps ensure restaurant facilities operate safely, efficiently, and effectively. Work includes maintaining and repairing cooking equipment, HVAC systems, sinks, plumbing, electrical circuits, refrigeration units, and other building components; responding to emergencies; and supporting new restaurant turnover and follow-up inspections. The role also documents findings, identifies cost drivers and project deficiencies, and communicates facility needs to relevant teams and managers.

Requirements

Strong trade knowledge of carpentry, plumbing, electrical work, commercial cooking equipment, appliance repair, and basic HVAC and refrigeration.
Knowledge of rules and regulations governing facility safety requirements.
Ability to manage and coordinate multiple schedules while planning work to achieve timely results.
Ability to communicate and train others on facility maintenance and repair clearly and patiently.
Clean Motor Vehicle Report to travel between restaurants.
Meet safe-driving requirements as determined by law.
Bachelor of Arts or Bachelor of Science in a related field, or equivalent education and experience, with two years of formal or informal training in facility repair and maintenance.

Nice To Haves

Experience with restaurant equipment, HVAC, electrical, plumbing, refrigeration, or appliance repair.

Responsibilities

Assist the Facilities Manager by supervising facility aspects of restaurant management at the market level.
Perform facility maintenance and repair through monthly restaurant site visits and analysis.
Develop preventative maintenance schedules for restaurant facilities and equipment, including cooking equipment, HVAC systems, sinks, plumbing, electrical circuits, and refrigeration units.
Carry out established procedures when facilities stop functioning, function improperly, or threaten employee or customer health and safety.
Train managers, crew, and other restaurant staff to manage, maintain, troubleshoot, and repair facilities; assess individual training needs.
Ensure restaurant staff consistently follow facility maintenance practices and procedures.
Conduct detailed facility maintenance and repair seminars individually or in groups.
Provide the Operations Team and Regional Facility Manager with comprehensive maintenance visit recaps that identify strengths and opportunities.
Identify issues contributing to higher maintenance and repair or capital reinvestment costs and communicate them to the Regional Facilities Manager, Field Controller, and Operations Team.
Guide restaurants in maintaining and updating facility records.
Perform equipment and building repairs during emergencies and routine scheduled site visits.
Conduct new-store turnover, 90-day, and one-year walks and punch lists with contractors and the Operations Team.
Serve as a liaison among restaurants, landlords, contractors, and vendors when facility repairs are needed.
Assist the Operations Team in investigating and analyzing facility issues and determining whether to escalate them to the Regional Facilities Manager.
Represent facilities at operations management meetings and communicate information to the Apprentice Facilities Manager and Regional Facilities Manager.
Provide field support and communicate with the Development Department regarding Wynkoop and regional or market initiatives and needs.
Assist with communicating contractor deficiencies on reinvestment or repair projects.
Follow Development Department guidelines.
Complete other duties as needed to advance a project or resolve a business issue.