Facilities Field Technician

Chipotle•New York, NY

6d•$23 - $28

About The Position

The Facilities Field Technician maintains restaurants through preventative maintenance and repair across all aspects of restaurant facilities. The role supports the Facilities Manager and Operations Team at the market level, conducts regular restaurant visits, develops maintenance schedules, trains restaurant staff, and helps ensure facilities are safe, efficient, and operating effectively. The technician also coordinates with landlords, contractors, and vendors, supports new-store inspections, and communicates facility conditions, costs, and project needs to relevant teams.

Requirements

Strong trade knowledge of carpentry, plumbing, electrical work, commercial cooking equipment, appliance repair, and basic HVAC/refrigeration.
Knowledge of rules and regulations governing facilities safety requirements.
Ability to manage and coordinate multiple schedules and plan work to achieve results on time.
Ability to communicate and train others on facility maintenance and repair concepts effectively, clearly, and patiently.
Clean Motor Vehicle Report to travel between restaurants.
Ability to meet safe-driving requirements under applicable law.
B.A./B.S. in a related field or equivalent education and experience, with two years of formal or informal training in facility repair and maintenance.

Nice To Haves

Experience with restaurant equipment, HVAC, electrical, plumbing, refrigeration, or appliance repair.

Responsibilities

Assist the Facilities Manager with supervising facility aspects of restaurant management at the market level.
Perform facility maintenance and repairs through monthly site visits and restaurant assessments.
Develop preventative maintenance schedules for restaurant facilities and equipment, including cooking equipment, HVAC systems, sinks, plumbing, electrical circuits, and refrigeration units.
Follow established procedures when facilities stop functioning, function improperly, or pose a health or safety threat.
Train managers, crew, and other restaurant staff to manage, maintain, troubleshoot, and repair facilities; assess when additional individual training is needed.
Ensure restaurant staff consistently follow facility maintenance practices and procedures.
Conduct facility maintenance and repair seminars individually or in groups.
Provide the Operations Team and Regional Facility Manager with detailed maintenance-visit recaps identifying restaurant strengths and opportunities.
Identify issues contributing to higher maintenance and repair or capital reinvestment costs, and communicate them to the Regional Facilities Manager, Field Controller, and Operations Team.
Guide restaurants in maintaining and updating facility records.
Perform equipment and building repairs during emergencies and routine site visits.
Conduct new-store turnover, 90-day, and one-year walks and punch lists with contractors and the Operations Team.
Liaise among restaurants, landlords, contractors, and vendors to coordinate facility repairs when needed.
Assist the Operations Team in investigating and analyzing facilities issues and determining whether to escalate them to the Regional Facilities Manager.
Represent facilities at operations management meetings and communicate relevant information to the Apprentice Facilities Manager and Regional Facilities Manager.
Provide field support and communicate with the Development Department about Wynkoop and regional or market initiatives and needs.
Help communicate contractor deficiencies on reinvestment or repair projects.
Follow Development Department guidelines.
Complete other duties as needed to advance a project or resolve a business issue.