Facilities Field Technician

Chipotle•Batavia, NY

About The Position

The Facilities Field Technician maintains Chipotle restaurants through preventive maintenance and repairs across all aspects of restaurant facilities. The role supports restaurant operations at the market level, assisting the Facilities Manager and coordinating with restaurant staff, the Operations Team, the Development Department, landlords, contractors, and vendors. Work includes routine site visits, emergency repairs, staff training, new-store inspections, maintenance reporting, and support for regional initiatives.

Requirements

Strong trade knowledge of carpentry, plumbing, electrical work, commercial cooking equipment, appliance repair, and basic HVAC and refrigeration.
Knowledge of rules and regulations governing facilities safety requirements.
Ability to manage and coordinate multiple schedules and plan work to achieve results on time.
Ability to communicate facility maintenance and repair concepts effectively, clearly, and patiently, including through training.
Clean Motor Vehicle Report to travel between restaurants.
Meet safe-driving requirements established by law.
B.A./B.S. in a related field, or equivalent education and experience.
Two years of formal or informal training in facility repair and maintenance.

Nice To Haves

Experience with restaurant equipment, HVAC, electrical, plumbing, refrigeration, or appliance repair.

Responsibilities

Assist the Facilities Manager with supervising facility aspects of restaurant management at the market level.
Perform facility maintenance and repairs through monthly restaurant site visits and analysis.
Develop preventive maintenance schedules for the safe and efficient operation of restaurant facilities and equipment, including cooking equipment, HVAC, sinks, plumbing, electrical circuits, and refrigeration units.
Follow established procedures when facilities stop functioning, function improperly, or pose a health or safety threat.
Train managers, crew, and other restaurant staff to manage, maintain, troubleshoot, and repair facilities; assess individual training needs.
Ensure restaurant staff consistently follow facility maintenance practices and procedures.
Conduct facility maintenance and repair seminars individually or in groups.
Provide the Operations Team and Regional Facility Manager with detailed maintenance visit recaps, including strengths and areas for improvement.
Identify issues that contribute to higher maintenance and repair or capital reinvestment costs and communicate them to the Regional Facilities Manager, Field Controller, and Operations Team.
Guide restaurants on maintaining and updating facility records.
Perform equipment and building repairs during emergencies and scheduled site visits.
Complete new-store turnover, 90-day, and one-year inspections with contractors and the Operations Team.
Liaise with restaurants, landlords, contractors, and vendors to repair facilities as needed.
Help the Operations Team investigate and analyze facilities issues and determine whether to escalate them to the Regional Facilities Manager.
Represent facilities at operations management meetings and communicate information to the Apprentice Facilities Manager and Regional Facilities Manager.
Provide field support and communicate with the Development Department about Wynkoop and regional or market initiatives and needs.
Help communicate contractor deficiencies on reinvestment or repair projects.
Follow Development Department guidelines.
Complete other duties as needed to advance a project or resolve a business issue.