Facilities Field Technician(Lansing Market)

Chipotle•East Lansing, MI

About The Position

The Facilities Field Technician maintains restaurants through preventative maintenance on all aspects of the restaurant. The role supports facility management across a market, performing maintenance and repairs, establishing preventative maintenance schedules, and helping restaurant staff manage facilities safely and effectively. The technician works with restaurant teams, the Operations Team, Facilities leadership, landlords, contractors, and vendors to resolve facility issues and support development and reinvestment projects. The position includes regular restaurant site visits, equipment and building repairs, facility inspections and reporting, staff training, and participation in new-store turnover and follow-up walks. The technician also communicates facility needs, project deficiencies, and maintenance cost concerns to relevant teams and follows Development Department guidelines. The role requires strong trade knowledge, facility safety knowledge, planning and coordination skills, clear and patient communication, and a clean Motor Vehicle Report for travel between restaurants. A related bachelor's degree or equivalent education and experience is required, along with two years of formal or informal training in facilities repair and maintenance. The stated base pay range is $23.55–$30.05 per hour, with eligibility for annual cash bonuses and equity awards based on performance and other factors.

Requirements

Strong trade knowledge of carpentry, plumbing, electrical work, commercial cooking equipment, appliance repair, and basic HVAC/refrigeration.
Knowledge of rules and regulations governing facilities safety requirements.
Ability to manage and coordinate multiple schedules while planning work to achieve timely results.
Ability to communicate and train facility maintenance and repair concepts effectively, clearly, and patiently.
Clean Motor Vehicle Report to travel between restaurants.
Meet safe driving requirements as determined by law.
Bachelor of Arts or Bachelor of Science in a related field, or equivalent education and experience.
Two years of formal or informal training in how to repair and maintain facilities.

Nice To Haves

Experience with restaurant equipment, HVAC, electrical, plumbing, refrigeration, or appliance repair is preferred.

Responsibilities

Assist the Facilities Manager by supervising facility aspects of restaurant management at the market level.
Perform facility maintenance and repairs through monthly site visits and restaurant analysis.
Formulate preventative maintenance schedules for restaurant facilities, including cooking equipment, HVAC systems, sinks, plumbing, electrical circuits, and refrigeration units.
Carry out procedures for facility failures, improper operation, or threats to employee or customer health and safety.
Train managers, crew, and other restaurant staff to manage, maintain, troubleshoot, and repair restaurant facilities; assess individual training needs.
Ensure restaurant staff consistently follow facility maintenance practices and procedures.
Conduct facility maintenance and repair seminars individually or in groups.
Provide the Operations Team and Regional Facility Manager with detailed maintenance visit recaps, including strengths and areas of opportunity.
Identify issues contributing to higher maintenance and repair or capital reinvestment costs and communicate them to the Regional Facilities Manager, Field Controller, and Operations Team.
Guide restaurants on maintaining and updating facility records.
Perform equipment and building repairs during emergencies and routine scheduled site visits.
Conduct new-store turnover, 90-day, and one-year walks or punch lists with the Contractor and Operations Team.
Serve as a liaison between restaurants, landlords, contractors, and vendors when facility repairs are needed.
Assist the Operations Team in investigating and analyzing facilities issues and determining whether to escalate them to the Regional Facilities Manager.
Represent Facilities at operations management meetings and communicate information to the Apprentice Facilities Manager and Regional Facilities Manager.
Provide field support and communication to the Development Department regarding Wynkoop and regional or market initiatives and needs.
Assist in communicating contractor deficiencies on reinvestment or repair projects.
Follow all Development Department guidelines.
Complete other duties as needed to advance a project or resolve a business issue.