Facilities Field Technician

Chipotle•Sherwood Park, TX
•$24 - $30

About The Position

The Facilities Field Technician maintains Chipotle restaurants through preventative maintenance and repairs across all aspects of restaurant facilities. The role supports the Facilities Manager and restaurant operations at the market level, conducts regular site visits, and helps ensure equipment and buildings operate safely and efficiently. It also trains restaurant staff, coordinates with internal teams and external partners, supports new-store inspections, and communicates facility needs and issues.

Requirements

  • Strong trade knowledge of carpentry, plumbing, electrical work, commercial cooking equipment, appliance repair, and basic HVAC/refrigeration.
  • Knowledge of rules and regulations governing facilities safety requirements.
  • Ability to manage and coordinate multiple schedules and plan work to achieve results on time.
  • Ability to communicate clearly and patiently and train others on facility maintenance and repair concepts.
  • Clean Motor Vehicle Report to travel between restaurants.
  • Meet safe-driving requirements established by law.
  • B.A./B.S. in a related field, or equivalent education and experience, with two years of formal or informal training in facilities repair and maintenance.

Nice To Haves

  • Experience with restaurant equipment, HVAC, electrical, plumbing, refrigeration, or appliance repair is preferred.

Responsibilities

  • Assist the Facilities Manager by supervising facility aspects of restaurant management at the market level.
  • Perform facility maintenance and repairs through monthly restaurant visits and analysis.
  • Formulate preventative maintenance schedules for restaurant facilities and equipment, including cooking equipment, HVAC systems, sinks, plumbing, electrical circuits, and refrigeration units.
  • Follow established procedures when facilities stop functioning, function improperly, or pose a health or safety threat.
  • Train managers, crew, and other restaurant staff to manage, maintain, troubleshoot, and repair restaurant facilities, and assess individual training needs.
  • Ensure restaurant staff consistently follow facility maintenance practices and procedures.
  • Conduct detailed facility maintenance and repair seminars individually or in groups.
  • Provide the Operations Team and Regional Facility Manager with comprehensive maintenance visit recaps identifying strengths and opportunities.
  • Identify issues that contribute to higher maintenance and repair or capital reinvestment costs and communicate them to the Regional Facilities Manager, Field Controller, and Operations Team.
  • Guide restaurants on maintaining and updating facility records.
  • Perform equipment and building repairs during emergencies and routine scheduled visits.
  • Conduct new-store turnover, 90-day, and one-year walks and punch lists with contractors and the Operations Team.
  • Serve as a liaison among restaurants, landlords, contractors, and vendors when facility repairs are needed.
  • Assist the Operations Team in investigating and analyzing facility issues and determining whether to escalate them to the Regional Facilities Manager.
  • Represent facilities at operations management meetings and communicate information to the Apprentice Facilities Manager and Regional Facilities Manager.
  • Provide field support and communicate with the Development Department about Wynkoop and regional or market initiatives and needs.
  • Help communicate contractor deficiencies on reinvestment or repair projects.
  • Follow Development Department guidelines.
  • Complete other duties as needed to advance a project or resolve a business issue.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Sick leave
  • Vacation time
  • Annual cash bonuses based on performance and other factors
  • Equity awards based on performance and other factors
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