Facilities Field Technician(Lansing Market)

Chipotle•East Lansing, MI
•$24 - $30

About The Position

The Facilities Field Technician maintains Chipotle restaurants through preventative maintenance and repair of restaurant facilities. Working across the Lansing market, the role assists the Facilities Manager with facility aspects of restaurant operations, conducts regular site visits, and helps ensure that facilities and equipment are safe, efficient, and effective. The technician also trains restaurant employees, coordinates with operations and development teams, and serves as a liaison among restaurants, landlords, contractors, and vendors. The role requires strong trade knowledge across carpentry, plumbing, electrical work, commercial cooking equipment, appliance repair, and basic HVAC and refrigeration. It also requires the ability to travel between restaurants, coordinate schedules, and communicate maintenance practices clearly. A related bachelor's degree or equivalent education and experience is required, along with two years of formal or informal facilities repair and maintenance training.

Requirements

  • Strong trade knowledge of carpentry, plumbing, electrical work, commercial cooking equipment, appliance repair, and basic HVAC and refrigeration.
  • Knowledge of rules and regulations governing facilities safety requirements.
  • Ability to manage and coordinate multiple schedules while planning work to achieve results on time.
  • Ability to communicate and teach facility maintenance and repair concepts clearly and patiently.
  • Clean Motor Vehicle Report to travel between restaurants.
  • Meet safe driving requirements established by law.
  • A B.A./B.S. in a related field, or equivalent education and experience, with two years of formal or informal training in facilities repair and maintenance.

Nice To Haves

  • Experience with restaurant equipment, HVAC, electrical, plumbing, refrigeration, or appliance repair.

Responsibilities

  • Assist the Facilities Manager by supervising facility aspects of restaurant management at the market level.
  • Perform facility maintenance and repairs through monthly restaurant site visits and analysis.
  • Formulate preventative maintenance schedules for restaurant facilities and equipment, including cooking equipment, HVAC systems, sinks, plumbing, electrical circuits, and refrigeration units.
  • Carry out procedures for situations in which facilities stop functioning, operate improperly, or pose a health or safety threat.
  • Train managers, crew, and other restaurant staff to manage, maintain, troubleshoot, and repair restaurant facilities, and assess individual training needs.
  • Ensure restaurant staff consistently follow facility maintenance practices and procedures.
  • Conduct facility maintenance and repair seminars individually or in group settings.
  • Provide the Operations Team and Regional Facility Manager with detailed maintenance visit recaps covering restaurant strengths and opportunities.
  • Identify issues that contribute to higher maintenance and repair or capital reinvestment costs, and communicate them to the Regional Facilities Manager, Field Controller, and Operations Team.
  • Guide restaurants on maintaining and updating facility records.
  • Perform equipment and building repairs during emergencies and routine scheduled site visits.
  • Conduct new-store turnover, 90-day, and one-year walks and punch lists with contractors and the Operations Team.
  • Serve as a liaison among restaurants, landlords, contractors, and vendors when facility repairs are needed.
  • Assist the Operations Team in investigating and analyzing facilities issues and determining whether to escalate them to the Regional Facilities Manager.
  • Represent facilities at operations management meetings and communicate information to the Apprentice Facilities Manager and Regional Facilities Manager.
  • Provide field support and communicate with the Development Department regarding Wynkoop and regional or market initiatives and needs.
  • Assist with communicating contractor deficiencies on reinvestment or repair projects.
  • Follow Development Department guidelines.
  • Complete other duties as needed to advance projects or resolve business issues.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Sick leave
  • Vacation time
  • Annual cash bonuses based on performance and other factors
  • Equity awards based on performance and other factors
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