F&I Manager

Lithia & Driveway•Medford, OR

About The Position

Mercedes-Benz of Medford is seeking an F&I Manager to lead, develop, and inspire its F&I team. The role is a key driver of performance, culture, and customer experience. The F&I Manager helps customers select vehicle protection products, secures financing by working with lenders, and ensures deals and transaction paperwork are processed accurately and in compliance with office, state DMV, and lender requirements. The position reports to the General Manager. Lithia & Driveway describes its culture as focused on earning customers for life, continuous improvement, and ownership of results. It offers opportunities for advancement across its national network, leadership development and training through internal learning programs, a high-performance culture that recognizes results, and the ability to influence store success and shape a team. Applicants must be high school graduates or equivalent, at least 18 years old, have two or more years of dealership F&I Manager experience, and hold a valid driver's license in their state of residence with an acceptable driving record. The role also requires obtaining all appropriate licensing within 90 days of hire. The employer is a drug-free workplace and provides equal employment opportunity; reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

Two or more years of dealership F&I Manager experience.
Acceptable driving record.
Valid driver's license in the state of residence.
High school graduate or equivalent.
At least 18 years old.
Obtain all appropriate licensing within 90 days from date of hire.

Responsibilities

Greet customers in a friendly and professional manner.
Help customers choose vehicle protection packages by presenting products and their benefits.
Arrange customer financing by building professional relationships with lenders and seeking the best available financing.
Submit deals electronically to banks using the appropriate dealer system.
Enter transactions accurately into ADP and bank approval systems.
Process transaction paperwork accurately and in accordance with office, state-specific DMV, and lender requirements.
Track deal receivables and follow up on outstanding items to collect all money and satisfy bank stipulations for contract funding.
Participate in store meetings, including Sales Receivables, Save-a-Deal, and Store Manager meetings.
Work with the sales team and sales managers to ensure transactions are accurate and customers are satisfied.
Follow up with customers as a courtesy reminder about actions required for purchased products, such as protective coating application.
Assist the Sales Team with customer engagement in the sales department during peak traffic times.
Obtain all appropriate licensing within 90 days of hire.
Lead, develop, and inspire the F&I team.