F&I Manager

Hunter Auto Group • Fletcher, NC

2d

About The Position

Hunter Automotive Group is seeking an experienced Finance & Insurance (F&I) Manager to guide customers through vehicle financing, build relationships with lending partners, present protection products, and work with the sales team to support dealership performance. The role is part of a fourth-generation, family-owned organization that values employee growth and a strong customer experience. The company has served Western North Carolina since 1940 and has more than 180 employees.

The F&I Manager guides customers through financing and explains options, presents available F&I products, works with banks and lenders to secure financing, structures transactions, and prepares and reviews finance documents for accuracy and compliance. The role also focuses on clear customer communication, coordination with sales staff, monitoring department results, promoting ethical practices, and sharing knowledge with team members. Hunter Automotive Group offers training and ongoing support, a team-oriented workplace, and opportunities for career growth and professional development.

Requirements

• Previous automotive Finance & Insurance (F&I) experience is required.
• Strong knowledge of automotive lending, lender programs, and F&I products.
• Understanding of finance documentation and applicable compliance requirements.
• Excellent communication, negotiation, and customer service skills.
• Strong organizational and analytical abilities.
• Ability to manage multiple transactions in a fast-paced dealership environment.
• Self-motivated, professional, and results-driven.

Nice To Haves

• Leadership or coaching experience.
• F&I certifications.

Responsibilities

• Guide customers through vehicle financing and explain available financing options.
• Present F&I products, including extended service contracts, vehicle protection plans, and other available products.
• Work with banks and lending institutions to find financing options that meet customer needs.
• Structure deals and review transactions to support dealership profitability.
• Prepare and review finance contracts and related documents for accuracy and compliance.
• Build and maintain relationships with lenders and financial partners.
• Stay current on lender programs, F&I products, and applicable industry regulations.
• Communicate financing terms, payment options, and protection products clearly; answer customer questions and ensure customers understand their agreements.
• Provide a smooth, transparent customer experience from application through final paperwork.
• Partner with Sales Managers and Sales Consultants to coordinate vehicle transactions.
• Support the sales team with F&I processes and product knowledge.
• Monitor department results and identify opportunities to improve performance.
• Promote ethical sales practices, accountability, and compliance.
• Share knowledge and coach team members on finance procedures and best practices.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off.
• Paid holidays.
• Wellness program.
• Employee discounts on vehicles, service, parts, and accessories.
• Career growth and professional development opportunities.
• Training and ongoing support.
• Supportive leadership team.
• Positive, team-oriented work environment.
• Employee events and celebrations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed