F&I Manager - AutoNation Toyota Leesburg

AutoNation • Leesburg, VA

5d

About The Position

The F&I Manager at AutoNation Toyota Leesburg helps customers navigate financing and insurance during vehicle purchases in AutoNation’s no-haggle sales environment. The role makes credit decisions, submits deals to lenders for approval, identifies suitable finance and insurance products, and helps resolve disconnects in the sales process. The manager also leads customer transitions from Sales to Finance, presents financing choices transparently, processes transactions compliantly, and works to deliver an exceptional customer experience and achieve sales goals.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.

Nice To Haves

• Prior sales experience is preferred but not required.
• Proven leadership experience.
• Strategic thinking and execution skills.
• Passion for innovation and people development.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during vehicle purchases.
• Work directly with employees and customers to develop relationships.
• Determine customers’ financing needs and payment options through a consultative interview process.
• Present customers with a transparent pricing menu detailing financing options and products.
• Process finance transactions in compliance with all applicable state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers and create a base of referrals.
• Set and achieve targeted sales goals.
• Develop superior product knowledge to help customers effectively.
• Handle administrative processes promptly and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.
• Make credit decisions, submit deals to lenders for approval, and help bridge disconnects in the sales process.
• Identify finance and insurance products suited to each customer.

Benefits

• Competitive compensation
• 401k matching
• Health insurance
• Dental insurance
• Vision insurance
• Maternity benefits
• Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear
• Deals and discounts through YouDecide

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED