F&I Director - AutoNation Toyota Leesburg

AutoNation • Leesburg, VA

6d

About The Position

AutoNation is one of the largest automotive retailers in the United States, offering new and used vehicles, customer financing, parts, and maintenance and repair services. The F&I role supports customers during vehicle purchases through a transparent financing process and relationships with more than 30 lenders. The position welcomes customers and transitions them from Sales to Finance, determines financing needs and payment options through consultative interviews, presents pricing and product options, processes transactions in compliance with applicable laws, and follows up to support customer satisfaction and loyalty. It also involves achieving sales goals, developing product knowledge, building customer relationships, and handling administrative processes in accordance with company policy.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience is preferred but not required.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during vehicle purchases.
• Work directly with employees and customers to develop relationships.
• Determine customer financing needs and payment options through a consultative interview process.
• Present customers with a transparent pricing menu detailing financing options and products.
• Process finance transactions and ensure compliance with state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Develop product knowledge to effectively help customers.
• Handle administrative processes in a timely manner and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation and 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide, a website with offers from providers and retailers.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED