Automotive F&I Manager

Lithia & Driveway•Missoula, MT

32d

About The Position

The F&I Manager supports customers through vehicle financing and protection-product decisions. The role builds professional relationships with lenders to secure suitable financing, submits deals electronically, enters transactions into ADP and bank approval systems, and processes paperwork accurately according to office, state DMV, and lender requirements. The manager tracks receivables and funding stipulations, coordinates with sales staff and managers to complete transactions to customers’ satisfaction, and assists with customer engagement during peak traffic. The position reports to the General Manager. Appropriate licensing must be obtained within 90 days of hire.

Requirements

At least 2 years of dealership F&I Manager experience.
Acceptable driving record.
Valid driver's license in the state of residence.
High school graduate or equivalent.
At least 18 years of age.

Responsibilities

Greet customers in a friendly and professional manner.
Present vehicle protection packages, products, and benefits to help customers choose.
Arrange customer financing by developing relationships with lenders and seeking suitable financing.
Submit deals electronically to banks using the appropriate dealer system.
Enter transactions accurately into ADP and bank approval systems.
Process transaction paperwork accurately and in accordance with office, state DMV, and lender requirements.
Track deal receivables and follow up on outstanding items to collect funds and satisfy bank stipulations for contract funding.
Participate in store meetings, including Sales Receivables, Save-a-Deal, and Store Manager meetings.
Work with the sales team and sales managers to complete transactions accurately and to the customer’s satisfaction.
Follow up with customers about purchased products that require customer action.
Assist the Sales Team with customer engagement during peak traffic times.
Obtain all appropriate licensing within 90 days of hire.