F&I Manager

Lithia & Driveway•Twin Falls, ID

About The Position

The F&I Manager helps customers select vehicle protection products and secures financing by working with lenders to find suitable options. The role processes and verifies transaction paperwork, tracks receivables and funding requirements, and coordinates with the sales team to complete transactions accurately and to customers’ satisfaction. The F&I Manager reports to the General Manager and must obtain all appropriate licensing within 90 days of hire. The position requires at least two years of dealership F&I Manager experience, a valid driver’s license in the employee’s state of residence, an acceptable driving record, and a high school diploma or equivalent. Applicants must be at least 18 years old.

Requirements

  • Two or more years of dealership F&I Manager experience.
  • Valid driver’s license in the state of residence.
  • Acceptable driving record.
  • High school graduate or equivalent.
  • At least 18 years old.

Responsibilities

  • Greet customers in a friendly and professional manner.
  • Present vehicle protection products and explain their benefits to help customers choose protection packages.
  • Arrange customer financing by developing professional relationships with lenders and working to obtain suitable financing.
  • Submit deals electronically to banks using the appropriate dealer system.
  • Enter transactions into ADP and bank approval systems.
  • Process transaction paperwork accurately and in accordance with office, state DMV, and lender requirements.
  • Track deal receivables and follow up on outstanding items to collect all funds and satisfy bank stipulations for contract funding.
  • Participate in store meetings, including Sales Receivables, Save-a-Deal, and Store Manager meetings.
  • Work with the sales team and sales managers to complete transactions accurately and to customers’ satisfaction.
  • Follow up with customers as a courtesy reminder about purchased products that require customer action.
  • Assist the Sales Team with customer engagement in the sales department during peak traffic times.
  • Obtain all appropriate licensing within 90 days of hire.

Benefits

  • Competitive pay
  • Medical, dental, and vision plans
  • Paid holidays and PTO
  • Short- and long-term disability
  • Paid life insurance
  • 401(k) retirement plan
  • Employee stock purchase plan
  • Lithia Learning Center
  • Vehicle purchase discounts
  • Wellness programs
  • Opportunities for advancement across a national network
  • Leadership development and training through internal learning programs
  • A high-performance culture that recognizes and rewards results
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