F&B Shift Manager (37707)

Agua Caliente Casinos•Rancho Mirage, CA

About The Position

Responsible for overseeing the performance and coordination of all daily operations of an outlet. The manager monitors day-to-day food and beverage operations, supervises staff, maintains product and service quality, and helps ensure outlet areas meet company standards and applicable regulations. The role assists with departmental policies and procedures, revenue maximization and cost control, guest requests, inventory and purchasing, and administrative duties such as payroll and personnel procedures. The position may be assigned to food and beverage workstations in the casino and/or hotel. It requires providing excellent service to guests and internal clients and adhering to Tribal Ordinance, Regulations, the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures. Gaming experience is not required.

Requirements

High school diploma or GED.
Ability to perform the essential duties satisfactorily.
Ability to stand, move, and work throughout office areas and properties, including walking up to one mile, climbing stairs, and sitting at a desk or workstation for the duration of the shift.
Ability to grasp, bend, lift, carry, or otherwise move goods weighing at least 25 pounds intermittently.
Sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and a multi-line telephone.

Nice To Haves

Two to three years of food and beverage management experience is preferred.

Responsibilities

Monitor day-to-day F&B outlet operations and take action to maintain product presentation and service standards.
Supervise staff within an assigned outlet to ensure quality and service levels are met.
Maintain F&B areas in accordance with company standards and applicable regulations.
Assist in developing departmental policies and procedures and managing adherence to them.
Ensure quality control of products and services.
Assist in maximizing outlet or bar revenues while minimizing operating costs.
Respond to guest inquiries and coordinate special arrangements and requests for F&B outlets.
Monitor and maintain inventory, purchase supplies, and ensure compliance with food and beverage regulations.
Perform administrative responsibilities, including inventory control, payroll, and personnel procedures.
Provide excellent guest service to guests and internal clients.
Adhere to Tribal Ordinance, Regulations, the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.