F&B Shift Manager
About The Position
The Food & Beverage Specialist at John F. Kennedy International Airport Terminal 8 supports the daily execution of grab-and-go food operations. The role maintains product availability, freshness, and presentation, ensuring displays are fully stocked, compliant, and visually appealing to improve the traveler experience. It typically reports to the F&B Manager and is classified as non-exempt under the Fair Labor Standards Act. The position requires flexibility to work early mornings, evenings, weekends, and holidays based on business needs and flight schedules. Candidates must have more than four years of combined education and professional experience; a bachelor's degree may count for two years of that requirement. The role requires food safety certification such as ServSafe or equivalent.
Requirements
- More than four years of combined education and professional experience; a bachelor's degree can count for two years of the requirement.
- For a technical role, four years of operations experience delivering merchandising and customer service programs.
- Food safety certification, such as ServSafe or equivalent.
- Knowledge of local and federal food safety laws, city and county health inspection requirements, and documentation practices.
- Understanding of allergen labeling, handwashing protocols, and cross-contamination procedures.
- Knowledge of inventory control and stock rotation, with proficiency in inventory and stock management systems.
- Basic financial and P&L awareness, including labor, waste, and shrink.
- Ability to review sales, waste, and inventory data to identify improvement opportunities.
- Direct and proactive communication and exceptional customer service.
- Business acumen and an operations mindset to understand the long-term implications of merchandising, inventory management, and customer experience planning.
- Demonstrated understanding of F&B and retail operations, brand partners, landlord stakeholders, associates, and individual store circumstances.
- Demonstrated ability to create and maintain positive work environments.
- Flexibility to work early mornings, evenings, weekends, and holidays.
Responsibilities
- Stock and rotate grab-and-go products according to freshness and presentation standards.
- Monitor inventory and communicate replenishment needs to management.
- Receive and verify deliveries for accuracy and proper storage.
- Track expiration dates and remove outdated or non-compliant items.
- Maintain clean, organized, and visually appealing displays.
- Assist customers with questions, recommendations, and product information.
- Complete daily temperature checks, waste logs, and inventory reports.
- Support product launches, seasonal changes, and promotional displays.
- Collaborate with Culinary and Operations teams and vendors to ensure timely restocking.
- Follow food safety, sanitation, and airport security guidelines.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Generous paid time off, including vacation, flex, or sick time
- Holiday pay
- 401(k) retirement plan
- Company-paid life insurance
- Tuition reimbursement
- Employee discounts across company brands
- Employee assistance program
- Training and career growth opportunities
- Referral program with a bonus for referring a friend
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
