F&B Shift Manager
About The Position
The F&B Shift Manager oversees the performance and coordination of all daily operations of an outlet. The role monitors outlet operations, supervises staff, maintains product and service quality, and helps maximize revenue while controlling operating costs. The manager responds to guest inquiries and requests, monitors inventory and purchasing, and performs administrative tasks such as inventory control, payroll, and personnel procedures. Assignments may be at Food & Beverage workstations in the casino and/or hotel. The role requires excellent service to guests and internal clients and adherence to Tribal Ordinances and Regulations, the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures. Gaming experience is not required.
Requirements
- High school diploma or GED.
- Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
- Ability to stand, move, and work throughout office areas and properties, including walking up to one mile, climbing stairs, and sitting at a desk or workstation for the duration of the shift.
- Ability to grasp, bend, lift, carry, or otherwise move goods weighing at least 25 pounds intermittently.
- Sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and a multi-line telephone.
Nice To Haves
- Two to three years of food and beverage management experience.
Responsibilities
- Monitor daily food and beverage outlet operations and take action to maintain product presentation and service standards.
- Supervise staff in an assigned outlet to ensure quality and service levels are met.
- Ensure food and beverage areas comply with company standards and applicable regulations.
- Assist in developing departmental policies and procedures and managing adherence to them.
- Ensure product and service quality control.
- Assist in maximizing outlet or bar revenue while minimizing operating costs.
- Respond to guest inquiries and coordinate special arrangements and requests for food and beverage outlets.
- Monitor and maintain inventory, purchase supplies, and ensure compliance with food and beverage regulations.
- Perform administrative duties, including inventory control, payroll, and personnel procedures.
- Provide excellent guest service to guests and internal clients.
- Adhere to Tribal Ordinances and Regulations, the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
