F&B Cashier - PlayOn Verona

Turning Stone Enterprises•Verona, NY

5d•Onsite

About The Position

The F&B Cashier provides exceptional service by welcoming guests, operating the Point-of-Sale system, and preparing and serving food and drinks. The role helps keep the store and surrounding areas clean and inviting, assists guests with slot machines, troubleshoots issues, and handles ticket redemptions to create a fun and supportive guest experience. The position promotes a friendly atmosphere, greets guests promptly, maintains the property’s cleanliness, and shares knowledge of slot machine games, incentives, and promotions. The team member works collaboratively with gaming, technical, TS Rewards, and Cage staff to support accurate and efficient gaming operations.

Requirements

High School Diploma or High School Equivalency Diploma.
Excellent customer service skills and a high level of energy and enthusiasm.
Ability to communicate in a friendly and positive manner with guests, suppliers, and co-workers.
Flexible availability, including nights, weekends, and holidays.
Ability to stand and walk for long periods and lift 41–50 pounds.

Responsibilities

Welcome guests and promote a friendly, welcoming atmosphere, treating guests as the top priority.
Greet guests within two minutes of their arrival.
Operate the Point-of-Sale system and prepare and serve food and drinks.
Assist guests with slot machine operation, troubleshoot issues, and handle ticket redemptions.
Maintain the cleanliness and appearance of the property by mopping floors, cleaning counters, sweeping the gaming floor, and taking garbage to dumpsters.
Maintain knowledge of slot machine games and accurately explain their operation, incentives, and promotions.
Work collaboratively with gaming, technical, TS Rewards, and Cage staff to support accurate and efficient gaming operations.