F&B Cashier Casual Dining - Part Time

Hollywood Casino at Penn National Race Course • Grantville, PA

17d

About The Position

The F&B Cashier provides prompt, friendly, and efficient service to guests in the Food & Beverage department at Hollywood Casino. The role handles guest money transactions, follows established cash-control policies and procedures, uses the POS system accurately, and maintains knowledge of daily specials, menu items, and their preparation. The cashier responds to guest questions and complaints courteously, resolving issues when possible and directing concerns to management as appropriate. Necessary training will be provided.

Requirements

• Ability to read, write, and speak English.
• Ability to respond to common guest inquiries or complaints.
• Ability to read and interpret documents such as safety rules and operating and maintenance instructions.
• Basic math skills.
• Ability to solve practical problems and handle varied situations in a positive, courteous manner.
• Basic computer knowledge.
• Ability to clearly visualize and comprehend use of a POS system.
• Ability to obtain RAMP certification.

Responsibilities

• Greet guests warmly and promptly, using eye contact and enthusiasm while providing quick, efficient service.
• Handle guest money transactions quickly and efficiently.
• Adhere to established cash-control policies and procedures within the Food & Beverage department at Hollywood Casino.
• Follow PLCB and RG standards.
• Use the POS system accurately and efficiently.
• Maintain knowledge of daily specials, menu items, and their preparation.
• Handle guest complaints and resolve them quickly and courteously.
• Answer guest questions and direct concerns to the appropriate member of management.

Benefits

• Wellness programs supporting team members' financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off earned according to local policy, increasing with length of employment.
• Career growth and support for advancement.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed