Eyecare Sales Associate

EssilorLuxottica Group • Friendswood, TX

1d

About The Position

The Eyecare Sales Associate supports the practice by ensuring patients have an exceptional experience when selecting eyewear and other products. The role helps establish the practice as a premier destination for vision needs in the community. Associates provide attentive customer service, connect patients with relevant practice offerings such as eye exams, explain product features and benefits, assist with eyewear fitting and prescription lens placement, and support accurate sales and patient record transactions. The position is part-time.

Requirements

• High school graduate or equivalent.
• Strong customer service skills.
• Strong basic math skills.
• Effective selling skills.
• Familiarity with technology such as point-of-sale systems, patient record systems, or other software applications.
• Willingness to embrace new technology and change.
• Strong communication and listening skills.

Nice To Haves

• Eyecare experience.
• Sales experience.

Responsibilities

• Greet patients warmly and promptly respond to their needs.
• Explore patients’ needs and priorities and connect them with practice offerings, including eye exams.
• Ask clarifying questions, attend to details, and consult with an Optician as needed.
• Explain product features and benefits using appropriate tools and maintain strong product knowledge.
• Identify problems, explore their underlying causes, and work toward long-term solutions.
• Multitask, prioritize, and manage time across competing priorities.
• Custom fit glasses and precisely place prescriptions in lenses.
• Set delivery and pickup expectations, seek feedback, request referrals, and thank patients.
• Work toward goals and competencies.
• Operate the point-of-sale system and enter patient information accurately; create and process sales transactions when required.
• Present, celebrate, and educate patients at product pickup.
• Keep displays and inventory clean, attractive, and organized; protect company assets.
• Inform management about potential safety opportunities.
• Meet attendance and daily timekeeping requirements and follow company policies and procedures.
• Sell while on their feet 80%–100% of the time and consistently maintain the proper dress code.
• Perform other duties as assigned by the Practice Manager or as business needs require.

Benefits

• Benefits may include health care, retirement savings, paid time off or vacation, and employee discounts.
• A competitive bonus and/or commission plan may be offered.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED