Lia Nissan Glens Falls - Automotive Express Service Advisor
The Lia Group•Queensbury, NY
•$18 - $21
About The Position
Lia Nissan Glens Falls is seeking an Express Service Advisor to join its team. The role is responsible for overseeing the service drive lane, providing customers with prompt and courteous service, communicating technicians’ repair information and recommendations, and helping ensure an efficient flow of work and service technician time. The compensation range is $18–$21. The employer describes a safety-conscious, drug-free work environment and opportunities for development.
Requirements
- High school diploma or equivalent.
- Excellent customer service skills.
- Basic computer skills.
- Positive, friendly attitude and a customer-service mentality.
- Enjoy working in a fast-paced environment.
- Excellent oral and written communication skills.
- Clean and valid driver’s license.
Responsibilities
- Oversee the flow of the drive lane and ensure customers receive prompt, courteous, and effective service.
- Take ownership of the customer experience by communicating repair information and recommendations from technicians to customers.
- Provide concierge support for owner inquiries by phone or in person to help ensure a positive customer experience.
- Ensure the daily inventory of technicians’ time is consistently sold to service customers.
- Distribute work efficiently among technicians.
Benefits
- Medical, dental, and vision coverage.
- 401(k) plan with employer match.
- Continued education and manufacturer hands-on and web-based training.
- Paid time off.
- Paid weekly.
- Employer-funded life insurance plan.
- Discounts on services and parts.
- Employee vehicle purchase plans.
- Company-provided uniforms.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
