Expo - BRU Burger, Keystone

CRG Dining•Indianapolis, IN

About The Position

As an Expo (Expeditor), you ensure the smooth and efficient flow of food from the kitchen to the dining area. Attention to detail, organizational skills, and collaboration with kitchen and service staff are essential to providing guests with a high-quality dining experience. The role involves inspecting and coordinating dishes, verifying order accuracy and presentation, communicating with restaurant teams and guests, and keeping the expo station clean and organized. Previous experience as an expeditor or in a similar restaurant role is preferred. This non-exempt position is eligible for overtime compensation in accordance with applicable regulations. The company offers competitive compensation, opportunities for advancement within the restaurant, and a dynamic, collaborative work environment.

Requirements

Strong attention to detail and ability to work in a fast-paced environment.
Excellent communication and teamwork skills.
Knowledge of food safety and sanitation practices.
Ability to remain calm and focused under pressure.
Ability to stand, walk, and move around the kitchen and dining area for extended periods.
Ability to occasionally lift trays and dishes weighing up to 30 pounds.

Nice To Haves

Previous experience as an expeditor or in a similar restaurant role is preferred.

Responsibilities

Inspect dishes before they leave the kitchen to ensure they meet quality and presentation standards, are complete and correctly garnished, and match the customer's order; promptly address discrepancies with kitchen staff.
Coordinate food timing with the kitchen team so dishes for a table are ready together; ensure hot dishes are served hot and cold dishes cold, and monitor meal pace.
Cross-check orders against tickets for accuracy and completeness; communicate special requests, dietary restrictions, and modifications to the kitchen; verify dishes are assigned to the appropriate table and guest.
Ensure dishes are garnished and plated to established standards, plates are clean, and presentation is visually appealing; coordinate corrections with kitchen staff.
Communicate clearly with kitchen staff, servers, and management; relay order status and special guest requests promptly; handle meal-related guest inquiries and requests.
Keep the expo station clean, organized, and stocked with necessary supplies; assist with restaurant cleanliness by clearing empty dishes and maintaining a tidy workspace.