Expo - BRU Burger, South Bend

CRG Dining•South Bend, IN

About The Position

As an Expo (Expeditor), you play a pivotal role in ensuring the smooth and efficient flow of food from the kitchen to the dining area. Attention to detail, organizational skills, and collaboration with kitchen and service staff are essential to providing guests with a high-quality dining experience. The role involves inspecting food for quality, accuracy, and presentation; coordinating order timing with the kitchen; communicating special requests and order status; and keeping the expo station and surrounding areas clean and organized. The position requires working in a fast-paced restaurant environment and remaining calm under pressure. Cunningham Restaurant Group offers competitive compensation, opportunities for advancement within the restaurant, and a dynamic, collaborative work environment. The company states its commitment to diversity, equal opportunity, fairness, and inclusivity.

Requirements

Strong attention to detail and ability to work in a fast-paced environment.
Excellent communication and teamwork skills.
Knowledge of food safety and sanitation practices.
Ability to remain calm and focused under pressure.
Ability to stand, walk, and move around the kitchen and dining area for extended periods.
Occasional lifting of trays and dishes weighing up to 30 pounds.

Nice To Haves

Previous experience as an expeditor or in a similar restaurant role is preferred.

Responsibilities

Inspect dishes before they leave the kitchen to ensure they meet quality and presentation standards; confirm orders are complete, correctly garnished, and match customer orders; promptly address discrepancies with kitchen staff.
Coordinate order timing with the kitchen so dishes for a table are ready simultaneously; ensure hot dishes are served hot and cold dishes cold; monitor meal pace.
Cross-check orders against tickets for accuracy and completeness; communicate special requests, dietary restrictions, and modifications to the kitchen; confirm dishes correspond to the correct table and guest.
Ensure dishes are garnished and plated according to standards, plates are clean, and presentation is visually appealing; coordinate corrections with kitchen staff.
Communicate clearly with kitchen staff, servers, and management; relay order status and special guest requests; handle guest inquiries and meal-related requests.
Keep the expo station clean, organized, and stocked with necessary supplies; assist with restaurant cleanliness, clear empty dishes, and maintain a tidy workspace.