Expo/Host Hybrid Role

Home Team Management Company LLC•Sullivan's Island, SC

3d•$16 - $18

About The Position

The Expo/Host connects the kitchen, dining room, and front door. The primary responsibility is ensuring dishes meet standards for quality, presentation, and accuracy before reaching guests. The role also supports the host stand, manages guest flow, and helps keep the front-of-house experience running smoothly. It requires balancing attention to detail with hospitality and adapting to the restaurant’s needs throughout each shift.

Requirements

Friendly, professional, and hospitality-minded, with a genuine interest in creating great guest experiences.
Detail-oriented and committed to maintaining high standards of food quality and presentation.
Effective communication skills and confidence working with kitchen and front-of-house teams.
Organized and dependable, with the ability to balance multiple responsibilities in a fast-paced environment.
Ability to remain calm, focused, and adaptable when priorities shift during busy service.
Comfort using a POS system and reservation or waitlist platform.
Ability to handle basic math related to reservations, party counts, and seating.
Ability to stand and walk for the duration of a shift.
Ability to bend, reach, and move throughout the restaurant frequently.
Ability to occasionally lift and carry up to 20 lbs.
Ability to communicate verbally frequently with guests, kitchen staff, and service teams.
Ability to work in a fast-paced restaurant environment, including exposure to kitchen heat and varying noise levels.

Nice To Haves

Previous restaurant, expo, hosting, or customer service experience.

Responsibilities

Communicate clearly and consistently with kitchen staff and servers to connect the kitchen and dining room.
Inspect dishes before they leave the kitchen for proper plating, portion sizes, presentation, and accuracy.
Garnish and finish dishes as needed to meet quality standards.
Monitor ticket times and help food move efficiently and consistently.
Keep the expo station clean, organized, and clutter-free.
Follow food safety, sanitation, and cleanliness standards.
Assist with to-go orders and answer phones when needed, depending on location.
Greet guests warmly and create a welcoming first impression.
Manage reservations, waitlists, and seating flow.
Stay aware of restaurant activity, including table availability, guest flow, events, and special requests.
Stay knowledgeable about the menu, daily specials, unavailable items, beverages, and other information guests may need.
Know the floor plan, table numbers, seating capacity, and restaurant setup.
Communicate guest needs and seating updates to the service team.
Answer incoming calls and assist guests with general questions.
Share information about local happenings and attractions when appropriate.