Expo

Square One Concepts•Chandler, AZ

About The Position

The Expo coordinates the flow of food from the kitchen to the dining area and communicates among kitchen staff, servers, and management to support exceptional guest service. The role involves prioritizing orders, checking food quality and accuracy, helping with takeout and delivery orders, and supporting kitchen staff during peak hours. The Expo also maintains a clean and organized work area and follows company, health, and safety procedures. Flexible hours, including evenings, weekends, and holidays, are required. The position is open to motivated individuals willing to learn; prior hospitality experience is preferred but not required.

Requirements

  • Must be at least 16 years old.
  • Must have a valid Food Handlers Certification.
  • Must be able to work flexible hours, including evenings, weekends, and holidays.
  • Excellent organizational and multitasking abilities.
  • Strong communication and interpersonal skills.
  • Ability to remain calm and composed in a fast-paced, high-pressure environment.
  • Attention to detail and commitment to high-quality food and service.
  • Knowledge of food safety and sanitation regulations.
  • Positive attitude and team-player mentality.
  • Ability to learn restaurant or bar POS software, including Aloha, Hot Schedule, and Paylocity.
  • Able to stand for extended periods, lift and carry trays, and perform tasks involving bending, stooping, and reaching.
  • Must be able to lift at least 15 pounds.

Nice To Haves

  • Previous experience in a high-volume restaurant environment is preferred.
  • Prior experience as an Expo or in a similar hospitality role is preferred but not required.

Responsibilities

  • Coordinate with kitchen staff to ensure timely and accurate preparation of food orders.
  • Communicate order details, special requests, modifications, and substitutions to servers and management.
  • Monitor and prioritize food orders so they are prepared and delivered in the order received.
  • Ensure plates leaving the kitchen are properly presented, garnished, and meet quality standards.
  • Check each order for accuracy and completeness before it is sent to the dining area.
  • Maintain a clean and organized work area, including food storage areas, in accordance with safety and sanitation requirements.
  • Assist with expediting takeout and delivery orders for timely and accurate delivery.
  • Work with servers and management to address guest concerns and special requests promptly.
  • Support kitchen staff during peak hours, including assisting with food preparation and plating when needed.
  • Follow company policies and procedures, including health and safety guidelines.
  • Perform other related duties as assigned.

Benefits

  • Accrual of up to 40 hours of PTO.
  • Dining discounts: 50% off meals at Cold Beers & Cheeseburgers and 25% off meals at Bourbon & Bones.
  • Corporate shoe program through Shoes for Crews and Skechers.
  • Competitive pay.
  • Flexible scheduling.
  • 401(k).
  • Full-time employees are eligible for medical and prescription coverage, dental and vision coverage, a Health Savings Account (HSA), a wellness program, and a discounted pet care plan.
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