Experienced Veterinary Receptionist
About The Position
Inwood Animal Clinic is seeking an experienced Veterinary Receptionist to support its veterinary practice in New York City. The clinic has served the community since 2008 and provides quality veterinary care for pets of all ages. The receptionist greets clients and patients, responds to questions and client concerns, manages communications and appointments, and handles check-in, check-out, and payments. The role also involves maintaining the appearance of the reception area and offering compassionate, discreet emotional support to clients during difficult times. Candidates will have opportunities for virtual and hands-on interactive training and continuing development.
Requirements
- At least 1 year of veterinary experience is preferred.
- Be compassionate, calm, and a team player.
- Be able to multitask and communicate effectively.
- Be highly organized and possess computer skills.
- Be a self-starter with a desire to advance knowledge and skills.
Nice To Haves
- Prior leadership experience.
- Fluency in Spanish and English.
Responsibilities
- Greet clients and patients.
- Answer questions and triage client concerns.
- Answer calls and emails and direct them to the appropriate party for resolution.
- Schedule appointments to maximize efficiency and daily flow.
- Maintain the visual appeal of the hospital reception area.
- Check clients in and out and process payments.
- Offer friendly, compassionate, and discreet emotional support to clients during times of need.
Benefits
- Comprehensive benefits, including health, dental, vision, liability, life and supplemental insurance, a 401(k) with matching, HSA, and FSA.
- Employee Assistance Program.
- Paid vacation and sick time for all employees.
- Paid bereavement program.
- Paid parental leave program.
- Continuing education allowance for licensed, registered, or certified roles.
- Tuition reimbursement for any AVMA-accredited veterinary technology program.
- Career development opportunities.
- Referral bonus program for most positions.
- Additional benefits may be available, such as personal pet discounts, holiday pay, uniform allowance, and bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
