Experienced Industrial Commercial Door Technician

Vortex Industries.•Tallahassee, FL

About The Position

Vortex Doors is seeking an experienced commercial door technician to install, repair, and maintain commercial and industrial doors, docks, and related hardware. The role involves service calls at customer sites and requires safe, efficient work, strong mechanical aptitude, attention to detail, problem-solving skills, and a commitment to quality workmanship. The technician will address customer needs, explain repair processes, and recommend cost-effective solutions. Welding training can be provided for candidates interested in learning.

Requirements

  • At least 4 years of experience in the commercial door service industry.
  • Excellent mechanical and technical skills.
  • Ability to move items weighing 50 pounds or more.
  • Ability to continuously lift and bend, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools proficiently.
  • Interpersonal skills to relate to customers and resolve issues.
  • Excellent communication skills and ability to collaborate under varied conditions.
  • Strong problem-solving and troubleshooting skills.
  • Ability to relay information in a fast-paced environment and be persuasive with customers when necessary.
  • Attention to detail and commitment to quality workmanship.
  • Reliability and self-motivation.
  • High school diploma or equivalent.
  • Knowledge of various door types, brands, and hardware.
  • Ability to use hand and power tools effectively.
  • Ability to perform calculations involving fractions and accurately read a tape measure.
  • Knowledge of safety regulations and adherence to safety protocols.
  • Computer knowledge.
  • Ability to drive a company vehicle and possession of a valid driver's license.
  • Must pass a drug test, background check, and motor vehicle check.
  • Must be able to work some overtime and on-call hours.

Nice To Haves

  • AAADM certification.
  • Interest in learning welding; training can be provided.

Responsibilities

  • Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
  • Diagnose and repair door-related issues, including broken springs, hinges, locks, and electrical components.
  • Install and configure hardware such as locks, handles, closers, low-voltage components, and access control systems.
  • Ensure installed doors meet applicable safety and building code regulations and standards.
  • Respond to customer inquiries, explain repair processes, and offer solutions to door-related problems.
  • Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
  • Diagnose, identify, and resolve technical issues with doors efficiently.
  • Communicate cost-effective solutions to customers.
  • Perform quality checks on installations and repairs to ensure they meet company standards.
  • Work safely and efficiently at customer sites and complete service calls.

Benefits

  • Health benefits
  • 401(k) match
  • Eight company-paid holidays
  • Vacation/sick program
  • Company-provided uniform and tools
  • Annual boot allowance
  • Use of a company-provided vehicle for customer service visits
  • Industry-best training and continued learning classes
  • Career advancement opportunities
  • Industry certification options
  • Recognitions and rewards
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