Experienced Industrial Door Technician
About The Position
Vortex Doors is seeking an experienced commercial door technician to install, repair, and maintain commercial and industrial doors, docks, and related hardware. The role involves service calls at customer sites and requires attention to detail, mechanical aptitude, problem-solving skills, safe and efficient field work, and a commitment to quality workmanship. Technicians provide customer service, explain repair processes, and recommend solutions to door-related issues. The role offers ongoing training in commercial and retail door openings, hardware, storefront glazing, automatic doors, manual-operated doors, dock equipment, and hollow metal doors, frames, and hardware. There are opportunities for career advancement and industry certifications. The work is fast-paced and results-oriented, with shifts available during business hours Monday through Friday and some overtime and on-call hours required.
Requirements
- At least 4 years of experience in the commercial door service industry.
- High school diploma or equivalent.
- Excellent mechanical and technical skills.
- Ability to move items weighing 50 pounds or more.
- Ability to continuously lift and bend, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools.
- Interpersonal skills to relate to customers and solve issues.
- Excellent communication skills and ability to collaborate with others under varied conditions.
- Strong problem-solving and troubleshooting skills.
- Ability to relay information in a fast-paced environment.
- Ability to be persuasive with customers when necessary.
- Attention to detail and commitment to quality workmanship.
- Reliability and self-motivation.
- Knowledge of various door types, brands, and hardware.
- Ability to use hand and power tools effectively.
- Ability to perform mathematical calculations involving fractions and accurately read a tape measure.
- Knowledge of safety regulations and adherence to safety protocols.
- Knowledge of computers.
- Ability to drive a company vehicle and possess a valid driver's license.
- Must pass a drug test, background check, and motor vehicle check.
- Ability to work some overtime and on-call hours.
Nice To Haves
- AAADM certification.
- Welding experience or interest in learning welding; training can be provided.
Responsibilities
- Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
- Diagnose and repair door-related issues, including problems with springs, hinges, locks, and electrical components.
- Install and configure door hardware, including locks, handles, closers, low-voltage systems, and access control systems.
- Ensure installed doors meet applicable safety and building code regulations and standards.
- Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
- Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
- Diagnose, identify, and efficiently resolve technical issues with doors and communicate cost-effective solutions to customers.
- Perform quality checks on installations and repairs to ensure they meet company standards.
- Work safely and efficiently in the field at customer sites.
Benefits
- Health benefits.
- 401(k) match.
- Eight company-paid holidays.
- Vacation and sick program.
- Company-provided uniform and tools.
- Annual boot allowance.
- Company-provided vehicle for customer service visits.
- Industry-best training and ongoing learning classes.
- Career advancement opportunities.
- Options for industry certifications.
- Strong safety culture.
- Positive work environment.
- Recognitions and rewards.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
