Experienced Commercial Door Technician

Vortex Industries.•Chino, CA

About The Position

Vortex Doors is seeking an experienced Commercial Door Technician to install, repair, and maintain commercial and industrial doors, docks, and related hardware at customer sites. The role involves diagnosing door-related problems, completing repairs and installations safely and efficiently, and ensuring work meets safety regulations, building codes, and company quality standards. Technicians provide customer service by explaining repair processes, responding to inquiries, and offering cost-effective solutions, while keeping accurate service records and reports. The position includes ongoing training and requires driving a company vehicle. Full-time shifts are available Monday through Friday between 7:00 AM and 5:30 PM, with some overtime and on-call hours required. The job is fast-paced and results-oriented.

Requirements

At least 4 years of experience in the commercial door service industry.
High school diploma or equivalent.
Excellent mechanical and technical skills, with knowledge of various door types, brands, and hardware.
Ability to use hand and power tools effectively.
Ability to perform mathematical calculations involving fractions and accurately read a tape measure.
Knowledge of safety regulations and ability to adhere to safety protocols.
Ability to move items weighing 50 pounds or more; continuously lift and bend; climb ladders up to 20 feet; and work on knees for extended periods.
Interpersonal skills to relate to customers and resolve issues.
Excellent communication and problem-solving skills, including the ability to troubleshoot, relay information in a fast-paced environment, and collaborate under varied conditions.
Attention to detail and commitment to quality workmanship.
Reliable and self-motivated.
Knowledge of computers.
Ability to drive a company vehicle and possess a valid driver's license.
Must pass a drug test, background check, and motor vehicle check.
Must be able to work some overtime and on-call hours.

Nice To Haves

AAADM certification.
Willingness to learn welding; training is available.

Responsibilities

Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
Diagnose and repair door-related issues, including broken springs, hinges, locks, and electrical components.
Install and configure locks, handles, closers, low-voltage equipment, and access control systems.
Ensure installed doors meet safety regulations, building codes, and applicable standards.
Respond to customer inquiries, explain repair processes, and offer solutions and cost-effective options.
Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
Identify and resolve technical issues with doors efficiently.
Perform quality checks on installations and repairs to ensure they meet company standards.
Participate in ongoing training.