Experienced Commercial Door Technician

Vortex Industries.•Charlotte, NC

About The Position

Vortex Doors is seeking an experienced Commercial Door Technician to install, repair, and maintain commercial and industrial doors, docks, and related hardware. The role includes field service calls at customer sites and requires safe, efficient work, strong mechanical aptitude, attention to detail, problem-solving ability, and quality workmanship. The technician will address customer needs and provide cost-effective solutions. Welding training is available for technicians who want to learn. This is a full-time role with shifts available between 7:00 AM and 5:30 PM, Monday through Friday. Some overtime and on-call hours are required. The work environment is fast-paced and results-oriented, with ongoing training. Technicians must be able to drive a company vehicle and hold a valid driver’s license. Applicants must pass a drug test, background check, and motor vehicle check. The salary range is $24.00–$30.00.

Requirements

At least 4 years of experience in the commercial door service industry.
High school diploma or equivalent.
Excellent mechanical and technical skills.
Ability to move items weighing 50 pounds or more; continuously lift and bend; climb ladders up to 20 feet; and work on knees for extended periods.
Proficiency in operating power tools and using hand and power tools effectively.
Interpersonal skills to relate to customers and solve issues.
Excellent communication skills and ability to collaborate with others under varied conditions.
Strong problem-solving and troubleshooting skills.
Ability to relay information in a fast-paced environment and be persuasive with customers when necessary.
Attention to detail and commitment to quality workmanship.
Reliable and self-motivated.
Ability to perform mathematical calculations involving fractions and accurately read a tape measure.
Knowledge of safety regulations and adherence to safety protocols.
Computer knowledge.
Ability to drive a company vehicle and possess a valid driver’s license.
Must pass a drug test, background check, and motor vehicle check.
Able to work some overtime and on-call hours.

Nice To Haves

AAADM certification.
Knowledge of various door types, brands, and hardware.
Willingness to learn welding; training can be provided.

Responsibilities

Install, troubleshoot, and repair commercial doors, docks, and related hardware using appropriate tools and equipment.
Diagnose and repair door-related issues, including problems with springs, hinges, locks, and electrical components.
Install and configure door hardware, including locks, handles, closers, low-voltage systems, and access control systems.
Ensure installed doors meet safety and building-code regulations and standards.
Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
Identify and resolve technical issues with doors efficiently.
Communicate cost-effective solutions to customers.
Perform quality checks on installations and repairs to ensure they meet company standards.

Benefits

Comprehensive pay and health benefits.
401(k) match.
Eight company-paid holidays.
Vacation/sick program.
Company-provided uniform and tools.
Annual boot allowance.
Use of a company-provided vehicle for customer service visits.
Industry-best training in a state-of-the-art training facility, including commercial and retail door openings, hardware, storefront glazing, and automatic doors.
Career advancement opportunities with multiple levels of growth.
Continued learning classes on manually operated doors and dock equipment, industrial openings, and industry certifications.
Training on hollow metal doors, frames, and hardware.
Strong safety culture.
Positive work environment.
Recognitions and rewards.
Ongoing training.